Learning and Development Manager

Learning and Development Manager

About Macklin Care Homes

At Macklin Care Homes, we care with heart. Our mission is to provide person‑centred, compassionate care in warm, safe, and welcoming communities. Every member of our team is committed to upholding dignity, respect, and empathy for all residents, families, and colleagues.

The Role

Macklin Care Homes is seeking a compassionate and strategic Learning and Development Manager to join our Learning & Development division. The primary role of the Learning and Development Manager is to devise a learning and development strategy that will deliver training throughout our Care Home portfolio as well as the wider health & social care sector. The successful candidate will also design, develop, and lead a comprehensive competency framework that strengthens the skills, confidence, and values in our workforce development, supporting colleagues to deliver safe, high‑quality, person‑centred care every day.

Key Responsibilities

• Identify the organisation's learning and development needs through regular consultation with the Head of Clinical Operations, Regional Managers, Care Home Managers, and the HR department.
• Design learning and development programmes based on the needs of the organisation, inclusive of company policy and procedures and in accordance with current legislation, RQIA standards and industry best practice.
• Deliver company inductions to all new starters, ensuring they are fully oriented and confident in their role and the organisation’s values.
• Ensure statutory and regulatory training requirements are met.
• Promote a culture of continuous learning and professional growth.
• Support succession planning and talent pipelines, developing future leaders who embody Macklin Care Homes’ values.
• Monitor and report on compliance training metrics, highlighting trends, risks, and opportunities for improvement.
• Measure and evaluate the effectiveness of training initiatives, ensuring outcomes positively impact resident care and team performance.
• Work closely and proactively with the marketing team to promote the company‑wide Learning and Development Programmes.
• Assess and evaluate the return on investment of any learning and development programme delivered.
• Amend and revise training programmes as necessary, to adapt to changes occurring in the work environment and changes in healthcare legislation.
• Maintain up‑to‑date training records and put audit processes in place to report on areas of high risk/non‑compliance.

Qualifications

• Previous experience in developing and delivering blended learning solutions within the health and social care sector.
• NMC registered.
• Soft Skills:
  
  Strong problem‑solving abilities, creativity in program design, adaptability, and a commitment to fostering an inclusive learning environment.
• Valid UK driving licence and access to a form of transport for business travel.

Company benefits

• Collaborating with an award‑winning team with family values.
• A wide variety of training is provided.
• Career development opportunities.
• Employee Assistance Programme.
• Discounted rates at Malone Hotel, Belfast.
• Health and well‑being initiatives, including team‑building initiatives.
• Free car parking.

Interviews may take place before the job Final date to receive applications, as and when suitable applications are received. If a suitable candidate is appointed, the role may close early; therefore, please do not hesitate to submit your application promptly.

In addition, we also reserve the right to enhance the criteria at the shortlisting stage.

We are committed to building a diverse and inclusive team that reflects the communities we serve.

Macklin Care Homes is an Equal Opportunities Employer.

At Macklin Care Homes, our mission is to be a forward‑thinking provider dedicated to looking after people extremely well. We believe in offering more than just care; we have a genuine warmth and put compassion into everything we do. Every day, we go above and beyond to create a supportive, caring environment where people feel truly valued. Above all, we are driven by a simple but powerful truth:
We really do care.

• Proven experience in a learning, talent, or organisational development role at a senior level, ideally within health and social care or a regulated environment.
• Exceptional communication, coaching, and stakeholder engagement skills.
• Passion for person‑centred care and an ability to embed care values into workforce development.
• Ability to work strategically and operationally to support organisational growth.
• Strong understanding of workforce competency frameworks, leadership development, and professional training programmes.
• Project management and organisational skills, with the ability to manage multiple priorities.
• Eligibility to live and work in the UK.

• Train the Trainer Level 3 qualification.