Support Worker, Community Health

Overview

Contract:

Permanent

Hours:

35 per week - rota based (including evenings, weekends and some nights)

Location:

Stella Maris, 28 Garmoyle Street, Belfast BT15 1DY

You will be a member of a multi-disciplined team using holistic approaches to support Depaul service users. Working to a housing-led, low threshold, harm reduction approach, where service users receive a high degree of support and advice. Depaul has a commitment to service user participation and to empowering our service users to manage their own lives.

• To be the first point of contact for service users, agencies, contractors, visitors etc. Ensuring a warm, professional, welcoming and engagement
• Ensure the practical needs of our services users are met on a day to day basis. Where necessary, supporting service users with meal preparation, laundry and general upkeep of their living space.
• Ensuring service users records are being maintained
• To provide colleagues with timely and accurate communication relating to service users.
• Assist case workers to meet the needs of service users in line with support plans and safety and wellbeing management plans, undertaking activities identified by caseworkers that support service users in meeting their personal goals (e.g., financial, creative or educational activities and assistance to communicate with others).

• To ensure that Health and Safety standards are met within the service in accordance with Depaul’s Health and Safety policy and procedures.
• Undertake cleaning duties as assigned by LMT and in accordance with health & safety practices.
• To ensure all health & wellbeing and building checks are completed and recorded in line with local procedure and Depaul policy.
• To identify building defects in line with organisational health and safety standards.
• To ensure Health and Safety standards are met within the project in accordance with Depaul’s Health and Safety policy and the service’s risk assessments.

• Carry out project administration tasks such as upkeep of petty cash, project statistics, invoices, record keeping, Service Users files, OTIS, Incident and Accident Reporting etc.
• To remain vigilant to IT and cyber risks and comply at all times with Depaul’s IT Security policies.

• To be a contributing team player, taking part in handovers, team meetings, core training, the mentoring of Volunteers and supporting other team members in ensuring all decision making is appropriate and consistent.
• To at all times undertake your role in a professional manner maintaining a high quality standard of work in line with Depaul Values and ethos.

Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it. We are a values-led organisation and aim to live and breathe these values in our everyday work. Our values are based on four key principles:

• We celebrate the potential of people
• We put our words into action
• We aim to take a wider role in civil society
• We believe in rights and responsibilities

• Enhanced Annual Leave 35 days per year, increasing as your length of service increases
• Paid Sick Leave
• Company maternity & paternity pay
• Contributory Pension scheme
• Health Cash Back & Rewards Plan
• Christmas Savers club
• Bluelight discount card

• 3 GCSEs A-C to include Maths and English or equivalent
• 1 year paid relevant work experience or 2 years relevant volunteering experience working with Children and Families
• Ability to work on a rota basis (7-day week mornings, evenings, weekends, nights)
• Check out the attached JD for more information on key duties & criteria

Dependent on the number of applications, we may contact applicants before the closing date. Please check your spam/junk folders.