Telephone Sales & Booking Coordinator

THE EMPLOYER IS: HAPPY FEET PODIATRY SERVICES We are offering a Telephone Sales & Booking Coordinator role within a busy podiatry clinic.

This role focuses on contacting existing and lapsed patients, re-engaging them with our services, booking appointments, taking payments, and supporting excellent customer service.

The successful participant will gain valuable experience in customer communication, sales, administration, and working within a healthcare environment.

Full training and ongoing support will be provided as part of the Job Start Scheme.

• Contact existing and lapsed patients by telephone to re-engage them with clinic services.
• Book appointments accurately using the clinic’s booking system.
• Take payments securely over the phone when required.
• Provide clear information about services, pricing, and appointment availability.
• Update patient records and call outcomes in line with GDPR requirements.
• Deliver a friendly, professional customer experience.
• Liaise with reception and clinical staff to ensure smooth appointment scheduling.
• Maintain confidentiality at all times.

• Confident telephone manner.
• Willingness to learn and take instruction.
• Ability to work as part of a team.
• Previous customer service or call handling experience.
• Interest in healthcare or working in a clinical setting.
• Interest in healthcare or working in a clinical setting.

The Employer is: HAPPY FEET PODIATRY SERVICESJobStart Opportunity - Working Hours Information
- Standard

Hours:

up to 25 hours per week.

- Flexible/Reduced

Hours:

May be available upon approval by a Work Coach.

- Additional

Hours:

The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.

The job advert may end before the closing date if requested by the employer.

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on .

Vacancy  Job Sector Customer Service and Call Centre,Sales Area Belfast Location Belfast Salary 16-17 £ 7.55, 18-20 £ 10.00, 21 plus £12.21 per hour No. vacancies 2 Contract Type Temporary Weekly hours 25 Published date 21/01/2026 Closing date 03/03/2026 Worktime Monday - Friday (hours to be agreed within clinic opening times)