Technology Policy Manager

Closing Date: 30/03/2026

Group: Online Safety Group

Management Level: Senior Associate

Job Type: Fixed Term (12 month) / Permanent

Note: This role will close at 00:01 on Monday 30 March, so we advise submitting your application by midnight on Sunday 29 March. We may close early if we receive a high volume of applications.

As the UK’s communications regulator, we’re delivering vital work that helps keep the UK connected and shapes the future of how we’ll stay connected with each other. Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We’re also taking on the challenge of making the online world a safer place. We need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.

The team helps to answer some of the most pressing questions relating to the impact of new and emerging technologies on online safety, such as:
What techniques can be used to assess and audit the AI systems used by regulated online services? Will the advent of generative AI tools make it easier for bad actors to create harmful content? What impact will new and emerging technologies have on our approach to online safety regulation? How should we assess the accuracy, effectiveness and lack of bias of content‑moderation technologies?

The team supports the Online Safety Group in navigating a complex technology landscape. We think strategically about technical policy challenges and use our deep subject‑matter expertise to steer Ofcom’s approach to online safety policy development. We lead work on critical policy areas, collaborate with teams across the Group to promote a tech‑driven approach to policy development and build critical relationships with key stakeholders.

The team also collaborates closely with other policy groups in Ofcom, as well as other regulators, ensuring that we pool knowledge and share best practice.

As a Senior Associate in the team, you will play a pivotal role in helping Ofcom understand relevant technologies and generate evidence‑based approaches to complex policy issues. Working within the scope of applicable legislation, you will develop and communicate coherent policy positions that uphold online services’ safety duties while taking account of technical limitations and proportionality concerns. You will ensure that policy advice is supported by persuasive reasoning and a solid understanding of the broader public‑policy landscape, building consensus with internal and external stakeholders as you refine relevant regulatory outputs within your remit.

We are recruiting for 1 permanent and 1 12‑month fixed‑term role in this recruiting round. Please note in your application if you have a preference for either position. If there is no note, we will assume you would be happy with either post.

• Be responsible for the day‑to‑day management, delivery, and development of tech‑policy work streams, working closely with senior overseeing colleagues.
• Work effectively, flexibly and collaboratively with colleagues across the organisation to develop policy positions.
• Ensure that outputs are designed and delivered on time and to an excellent standard.
• Lead cross‑functional networks and task‑manage others as appropriate.
• Articulate to internal governance bodies the arguments for and against different policy positions, including your own recommendation for why we should take a particular course of action.
• Proactively communicate the latest evidence and positions to internal and external stakeholders, including senior leaders, via presentations, briefings, research reports or other means.
• Build productive relationships with experts and thought leaders in the areas you oversee, including from academia, industry, civil society, government, and regulation.
• Contribute to the culture of the Tech Policy team and the wider Online Safety Group, making it an enjoyable, interesting and rewarding place to work.

The above list of duties and responsibilities is not exhaustive and the successful candidate will be expected…