Global Financial Crimes Specialist Technology

Position: Global Financial Crimes Specialist Technology Support
Job Description:

Job Title:

Global Financial Crimes Specialist Technology Support Corporate

Title:

up to Vice President

Location:

Belfast Company Overview:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world.

Were devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees.

We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast A City of Opportunity and Innovation Were thrilled to announce the opening of our new office in Belfasta vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of Americas global footprint.

This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether youre local or considering relocation, youll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking.

About Bank of America in Belfast Bank of America is one of the worlds leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. Were committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance.

These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support key functions that safeguard the integrity of the international financial system. Role

Description:

This role supports the Global Financial Crimes (GFC) organisation by providing subject-matter coverage for investigations, case management systems, transaction monitoring processes, and operational reporting. The position contributes to strengthening compliance and operational risk management by ensuring investigations workflows, data processes, and system enhancements align with enterprise policies and regulatory expectations. Working closely with GFC leadership and cross-functional partners, the role acts as the Single Point of Contact (SPOC) supporting delivery of system changes, process improvements, and enhancements to investigative tools.

The role ensures that procedures, reporting, and controls remain optimised to support GFCs operational and regulatory obligations Responsibilities:
Activities this role performs include, but are not limited to:
Provide functional support and subject-matter insight across investigations and case management platforms used by GFC teams. Support refinement of transaction monitoring models, case management processes including workflows, documentation standards, and escalations. Contribute to operational reporting, metrics production, and data validation to ensure accuracy and governance alignment. Assist with identifying process gaps, documenting requirements, supporting testing, and coordinating enhancements with technology partners.

Act as a SPOC for designated work streams, ensuring clear communication, issue tracking, and delivery of assigned initiatives. Partner with stakeholders across Operations, Risk, Compliance, and Technology to support policy, control, and procedural updates. Ensure all activities adhere to GFC expectations, Enterprise Policies, and Risk Management Standards.

Required Skills:

Experience in financial crimes, investigations operations, or AML-related roles. Understanding of financial crime typologies, investigative processes, and transaction monitoring concepts. Familiarity with investigations or surveillance platforms (e.g., case management or alert handling systems). Strong analytical skills with ability to produce accurate reporting and identify data/process issues. Project management or coordination experience, including requirements gathering and testing. Strong organisational skills, attention to detail, and ability to manage multiple priorities independently.

Excellent communication and…