Global Financial Crimes Support Manager

Overview

Company Overview:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

Bank of America believes in working together and offering flexibility to our employees. We are devoted to being a diverse and inclusive workplace for everyone, investing in teammates and their families by offering competitive benefits to support wellbeing. We are a global company with a multi-faceted approach to flexibility depending on roles.

Join us in Belfast – a city of opportunity and innovation. We are opening a new office in Belfast to expand our global footprint, with City Quays in the heart of the city. This expansion supports our talent investment and innovation across the UK and Ireland.

This job is responsible for supporting the Company’s Anti-Money Laundering Program with a focus on financial crime investigations. Key responsibilities include assisting financial crime investigations management and oversight of investigative efforts related to fraud, money laundering, or terrorist financing.

• Manages performance support functions for the Non-US Financial Crimes Investigation team, including Associate development and training, reporting and metrics, talent planning, and inventory management. Requires general knowledge of managing an operations area and may be used as a primary contributor in a variety of projects. Leads and directs the work of others and ensures staffing levels and capacity are appropriate to meet production requirements.
  
  This role may also have some oversight of performance support functions for US Financial Crimes Investigations being performed in Belfast.
• Oversees maintenance of Non-US financial crimes investigations processes, ensuring risks are managed through robust controls and metrics which provide robust monitoring of performance.
• Drives change to implement or amend policies, standards, procedures and/or processes to address regulatory requirements, and challenging the implementation plan as needed
• Manages the production of independent financial crimes risk management reporting to Global Compliance & Operational Risk (GC&OR) Senior Leaders and FLU/CF Senior Leaders
• Oversee the Non-US financial crimes investigations case inventory, ensuring adherence to enterprise and local Laws, Rules, and Regulations
• Manages change through governance routines, escalating to management/board level committees as appropriate
• Oversees the identification, aggregation, reporting, and escalation of the remediation and thematic analysis of FLU/CF-owned issues and control enhancements related to financial crimes
• Manages requests for information concerning Non-US financial crimes investigations from internal and external Bank of America stakeholders as required.
• Continuous focus on operational excellence of the end-to-end processes of existing programs
• Manages Reporting and analysis of program data and overall performance with teams, vendors, and partners
• Oversight of investigations training program inclusive of new hire and continuing education

• Excellent communication and report-writing abilities, including ability to communicate with stakeholders globally
• Strong organisational skills, time management, and attention to detail
• Coaching
• External Resource Management
• Regulatory Compliance
• Issue Management
• Confident working within global policies, procedures and risk management guidelines
• Risk Management
• Strategy Planning and Development
• Written Communications
• Excellent analytical and problem-solving skills.
• Experience in governance, specifically routines and dashboards
• Excellent Microsoft Office skills including Excel, Powerpoint, Word and Access

• Demonstrated business and functional experience
• Degree required:
  Bachelor’s or equivalent experience
• Certified Anti-Money Laundering Specialist (preferred)
• Proven experience within a similar role from the financial services industry and / or government entity
• Effectively communicate to inform, influence, and resolve key issues…