KYC CDD Manager – Anti- Laundering

Overview

Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

Bank of America believes in working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America provides opportunities to learn, grow and make an impact, with the power to make a difference. Join us!

We’re excited to announce the opening of our new office in Belfast—a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America’s global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its history, culture, and business community.

Whether you’re local or relocating, you’ll find a welcoming environment and strong light of opportunity to help shape the future of banking.

Anti Money Laundering Know Your Customer/Client Due Diligence (AML KYC/CDD) is part of the Global Operations organisation and is responsible for end-to-end client AML KYC refresh globally. The team supports the Global Markets (GM) and Global Corporate & Investment Banking (GCIB) businesses in completing KYC/CDD checks as well as maintaining client records.

The associate will lead a team of Refresh analysts delivering on operational processes and become a technical expert in KYC/CDD procedures. The environment evolves as new procedures and initiatives are implemented, with opportunities to contribute to these changes.

• Lead a team of Refresh analysts responsible for completing targeted AML KYC/CDD procedures
• Perform AML KYC/CDD in accordance with internal policies, procedures and regulatory guidelines aligned to jurisdictions and/or client structures
• Conduct KYC/CDD checks on clients within standard Refresh cycles or outside of standard cycles due to changes in client or jurisdictional requirements
• Liaise with sales/client outreach teams to obtain and validate documentation to fulfil refresh requirements
• Perform client refresh/remediation by reviewing client documentation, vendor databases and data in proprietary systems to ensure all requirements are met
• Participate in internal/external audits and quality checks
• Ensure the team works efficiently toward targets and maintain management protocols (e.g., regular team meetings, 1:1s, performance reviews)
• Coach individuals and develop talent within the team
• Champion diversity and promote a culture of mutual respect

• Anti Money Laundering, Know Your Customer/Client Due Diligence experience
• Experience in a process-oriented production environment that changes periodically
• Ability to organize work, prioritize tasks and handle multiple assignments
• Experience leading an operational team and developing/coaching individuals

• Excellent verbal and written communication skills
• Familiar with MS Office Suite (Excel/Word/Outlook/Access)
• Thrives in and develops a collaborative team environment

UK

• Private healthcare for you and your family
• Competitive pension plan, life assurance and group income protection
• Up to 20 days of backup childcare and backup adult care per annum
• Flexible benefits including wellbeing accounts, travel insurance, critical illness, etc.
• Flex fund for benefits
• Emotional wellbeing helpline and virtual GP services
• Peppy App for health resources
• Gym and wellbeing apps access
• Charitable giving via payroll with company match
• Volunteer opportunities in the local community

Good conduct and sound judgment are crucial to long-term success. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on grounds of sex, gender identity, race, religion, age, sexual orientation, disability, or other protected characteristics. We monitor recruitment data to promote equality of opportunity. To register your information, please follow the provided link.

We strive to ensure recruitment accessibility and welcome adjustment requests.