Senior Operations Consultant

Senior Operations Consultant – Bank of America

Location
:
Belfast

Job Overview
:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. In this role you will be part of the Global AML and Onboarding Operations (GAOO) team, supporting Enterprise Client Activity Monitoring and High‑Risk Summary Processes across all lines of business.

Seniority level
:
Mid‑Senior level

Employment type
:
Full‑time

Job function
:
Consulting;
Industries
:
Operations Consulting

• Conduct client reviews using internal data and investigations to identify potential AML or activity‑based risks.
• Collaborate with Front Line Units to gather information and assess risk.
• Escalate unusual or unexpected client activity promptly.
• Recommend and implement process improvements to enhance detection and efficiency.
• Partner with support teams to align controls with evolving policies and standards.
• Proactively monitor and mitigate risks.
• Contribute to team development through learning, coaching, and collaboration.
• Acts as an ambassador of the risk culture.

• Analytical & Risk Expertise:
  Strong analytical skills; demonstrates attention to detail; ability to interpret client data and financial activity; understanding of AML/KYC Due Diligence.
• Communication:
  Excellent written and verbal communication; ability to engage across seniority levels; can effectively escalation.
• Execution & Organisation:
  Ability to work independently, manage multiple priorities and meet deadlines; strong organisational skills; shows strategic thinking.
• Experience:
  
  Proven relevant work experience, preferably in AML programs or risk management; proficiency in Microsoft Office suite.
• Personal Attributes:
  Self‑starter, problem solver, intellectually curious, proactive in self‑development.

• Working knowledge of Private Banking, Wealth Management, Consumer Banking, Global Banking or Global Markets businesses.
• Experience in process improvement and data analysis.
• Bachelor’s degree in related field or equivalent experience.
• ACAMS accreditation.

• Private healthcare for you and your family.
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.
• 20 days of backup childcare including virtual tutoring and 20 days of backup adult care per annum.
• Flexible benefits tailored to your circumstances including wellbeing account, travel insurance, critical illness etc.
• Use of a flex fund to use towards benefits.
• Access to an emotional wellbeing helpline, and virtual GP services.
• Access to the Peppy App which provides 1:1 support, consultations and resources related to men’s health, women’s health, fertility, menopause and pregnancy & parenthood.
• Access to a range of gyms, exercise classes and wellbeing apps through Wellhub, including Headspace and Calm.
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution.
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio‑economic background, responsibility for dependants or physical or mental disability.

The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.