KYC CDD Manager Anti- Laundering

Job Title

KYC CDD Manager Anti‑Money Laundering

Up to Vice President

Belfast

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. We are committed to creating a diverse and inclusive workplace, investing heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well‑being.

Anti‑Money Laundering Know Your Customer/Client Due Diligence (AML KYC/CDD) is part of the Global Operations organisation and is responsible for the end‑to‑end client AML KYC refresh globally. The team supports the Global Markets and Global Corporate & Investment Banking businesses in completing KYC/CDD checks and maintaining client records. The associate will lead a team of Refresh analysts, becoming a technical expert in KYC/CDD procedures while driving continuous improvement.

• Lead a team of Refresh analysts to complete targeted AML KYC/CDD procedures.
• Ensure AML KYC/CDD is performed in line with internal policies, procedures and regulatory guidelines.
• Conduct the KYC/CDD checks on clients in standard Refresh cycles or outside of standard cycles due to changes in client or jurisdictional requirements.
• Collaborate with sales/client outreach teams to obtain and validate necessary documentation for refresh requirements.
• Perform client refresh/remediation through review of documentation, vendor databases, and proprietary system entries.
• Participate in internal and external audits and quality checks.
• Maintain team efficiency and management protocols, including regular meetings, 1:1s and performance reviews.
• Coach and develop talent within the team.
• Champion diversity and promote a culture of mutual respect.

• Experience in Anti‑Money Laundering, Know Your Customer/Client Due Diligence.
• Experience performing in a process‑oriented production environment that changes periodically.
• Strong organisational, prioritisation and multitasking skills.
• Leadership experience with operational teams and coaching individuals.

• Excellent verbal and written communication skills.
• Proficiency with MS Office Suite (Excel, Word, Outlook, Access).
• Ability to thrive in and develop a collaborative team environment.

• Private healthcare for you and your family.
• Competitive pension plan, life assurance and group income protection cover.
• 20 days of backup childcare, including virtual tutoring, and 20 days of backup adult care per annum.
• Access to a flexible benefits programme, including a wellbeing account, travel insurance, critical illness cover, and more.
• Use of a flex fund for personal benefit choices.
• Access to an emotional wellbeing helpline and virtual GP services.
• Access to the Peppy App for health and wellbeing support.
• Access to a range of gyms, exercise classes and wellbeing apps through Wellhub, including Headspace and Calm.
• Opportunity to donate to charities of your choice, with the bank matching contributions.
• Volunteer opportunities to give back to your community and develop new skills.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio‑economic background, responsibility for dependants or physical or mental disability.

The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to inform us about any adjustment requirements.