Billing Analyst

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The Billing Analyst will provide Billing Services to the offices of Baker McKenzie.

• Prepare invoices per Firm billing policies, guidelines, and standard processes
• Prepare draft invoices, review, and revise narratives following Firm standards, execute time/cost transfers and other value adjustments; finalize invoices and ensure that invoices are delivered for payment (via e‑mail, post, or e‑billing as applicable); execute all billing tasks per established standard processes
• Identify and resolve technical issues, consulting with others as appropriate and escalating issues to management on a timely basis
• Maintain and update client billing information, instructions, and requirements necessary in processing invoices
• Evaluate complex situations using multiple sources of information, exercising good analytical skills, and evaluate judgment based on the analysis of factual and qualitative information in complicated and/or novel situations
• With limited supervision, work independently to complete assigned tasks and work responsibilities to meet agreed objectives; consider the impact of recommendations when making decisions or resolving problems
• Exchange ideas and information effectively, concisely and logically, and be sensitive to audience diversity
• Exercise a required degree of tact and diplomacy when dealing with others and in handling sensitive issues
• Perform other duties as may be assigned

• A bachelor's degree in business administration, commerce, finance, liberal arts, or related courses. Or, relevant experience
• Prior experience in a billing role (preferred but not required)
• General understanding of accounting or finance principles as well as the specific law firm or professional service accounting structure, environment, and requirements
• Knowledge and experience of financial systems (SAP preferred but not required)
• Good working knowledge of Microsoft Office applications (e.g. Excel, Word, Outlook)
• Keen attention to detail and effective organizational skills
• Excellent English written and spoken communication skills
• Confidence to elevate and ask questions, especially when being asked to deviate from standard processes
• Able to prioritize and handle multiple tasks to meet deadlines
• Able to perform at high levels in a fast‑paced, ever‑changing work environment and successfully adapt to changing priorities and work demands, including learning new skills when required
• Strong problem‑solving and analytical skills
• Able to anticipate work needs and follow through with minimum direction, follow up on own initiative
• Flexible to work a reasonable shift schedule is required

Reports to:

Supervisor & Manager – Billing

Position Type:
Center Services

Development Framework:
Business Support

Associate

Full‑time

Finance

Law Practice