Field Service Technician

ABOUT ZENOBE

Our mission is to make clean power accessible. We are passionate about making a positive impact on communities and the environment where we work.

We’re designing, financing, building and operating the world’s most sophisticated battery systems to enable the take up of more renewable power, electrifying fleets for cleaner air, and providing clean, portable power including repurposed electric vehicle batteries. Our proprietary software and data analysis optimises operational performance for our customers to reduce emissions and costs.

Since we began in 2017, we’ve raised over £2.7 billion in debt and equity funding and transformed it into >1.2GW of grid-connected batteries live or under contract and c.3,400 electric vehicles supported. We have operations in the UK, Europe, Australia, New Zealand, and the US and Canada, with a global headquarters in London.

We’re the leading owner and operator of battery storage in the UK, supporting the National Grid with the uptake of renewable power. We also work with c.90% of the UK’s major bus companies, powering 25% of the UK e‑bus market. We’re also the number one owner and operator of e‑buses in Australia and New Zealand, and are quickly expanding into light commercial vehicles and trucks.

Our rapidly growing company is looking for highly talented and motivated people to join us.

Zenobē is looking for a skilled and driven Field Service Technician to join the Portable Power team. This role is remote‑based, ideally located in the North of the UK, and will focus on attending customer sites for scheduled and unscheduled maintenance, installation, commissioning and decommissioning support. You will become a product specialist in mobile BESS and temporary power, providing on‑site customer training and handover and supporting the planning and delivery of specialised projects.

You will also be part of the wider team providing remote customer support, including participation in an on‑call rota as required. Regular travel to customer sites and occasional visits to our Portsmouth facility will be required.

• Field Service Delivery (Planned & Reactive)
• Attend customer sites to carry out scheduled servicing, inspections and functional testing of mobile BESS and associated temporary power equipment.
• Respond to breakdowns and unscheduled maintenance, diagnosing faults efficiently and coordinating repairs to minimise downtime.
• Complete site RAMS / permits to work and ensure all work is completed safely, compliantly and to a high standard.
• Installation, Commissioning and Decommissioning Support
• Support mobilisation, installation and set‑up of mobile BESS at customer sites, including verification of electrical connections, earthing and safety.
• Configure system parameters to suit the application.
• Oversee safe shutdown, decommissioning and readiness for return‑to‑fleet, ensuring equipment is left in a safe state for transport.
• Support the planning and delivery of specialised projects outside of business‑as‑usual operations.
• Customer Training and Relationship Support
• Deliver on‑site customer training and support during handover.
• As part of wider team, act as technical liaison between customers, L1 support, BD and engineering.
• Provide ad‑hoc remote technical support, including scheduled on‑call periods out of hours.
• Documentation and Process Improvement
• Complete service reports, fault logs and deployment records.
• Support development of standard operating procedures.

• Actively contribute to Zenobe’s commitment to health and safety, wellbeing and sustainability by integrating these principles into daily responsibilities, ensuring a safe and supportive work environment, promoting both the physical and mental health of self and colleagues, and adopting sustainable and energy‑efficient practices to minimise environmental impact.

We realise that certain groups of people are less likely to apply for a role if they don’t meet 100% of the job requirements. To be absolutely clear: if you like the look of this job and think you could do it well, we encourage you to apply with a CV that highlights your transferable…