Customer Service Advisor

Role
:
Customer Service Advisor
Location
:
Belfast
Type
:
Permanent
Hours
: 40hrs/ week- hours worked between the hours of 07:00 and 23:00, Mon-Sun

• Hybrid working is available on successful completion of the initial training period
• Shifts are scheduled across the operational window, which may include evenings and weekends.

We are recruiting Customer Service Advisor son behalf of a major UK organisation. This is a fantastic opportunity to join a supportive team, receive full training, and develop your career in customer service.

You will be responsible for delivering outstanding customer support, handling enquiries professionally and efficiently, and providing a positive experience for every customer.

• Manage inbound customer calls and queries
• Provide clear, accurate, and helpful support
• Record information accurately in line with organisational procedures
• Work collaboratively as part of a team
• Maintain professionalism and a positive customer-focused approach

Please note that successful applicants will be required to complete:

• Right to work verification
• Identity verification
• Criminal record check (Basic Disclosure)
• Credit check
• Sanctions and Fraud Check
• Employment references
• Past 5 years Physical Address History
• Past 2 Years Employment History

Please contact Ellen at Staffline Recruitment for further details