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Customer Success Mgr./ CSM Technical Support

Customer Success Advocate - Programs & Delivery Lead

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Ciena Limited
Full Time position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
A leading technology firm is seeking a Customer Success Advocate to enhance customer experiences and drive retention. You will conduct program initiation, oversee service delivery, and support pre-sales alongside the Sales team. The ideal candidate should possess a Bachelor's degree in Engineering or related field and strong project management skills. This role emphasizes collaboration in a flexible work environment that values individual growth and diversity.
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