Helpdesk Co-ordinator

Helpdesk Co‑ordinator

Honeycomb is delighted to be working alongside our client, a reputable construction outfit, to recruit for a Helpdesk Co‑ordinator, to join their team in Belfast. This is a fantastic opportunity to join an established business, that is experiencing continual growth in an exciting industry.

• Providing a main point of contact for clients, documenting maintenance requests and providing excellent customer service.
• Co‑ordinating the dairies for in‑house engineers, allocating PPM/Reactive/Remedial callouts across the country.
• Managing compliance, maintaining customer accounts and uploading/digitalising documents when required.
• Reviewing and processing job invoices.
• Upholding effective communication between internal departments to ensure a smooth flow to daily operations.
• High level of attention to detail and an ability to thrive in a fast‑paced, varied role.

The right person for this role will ideally have previous experience working in a similar position and be well accustomed to working in a fast‑paced environment. You will pride yourself on your ability to co‑ordinate effectively and have excellent organisational skills. Strong IT skills are essential for this role and the ability to communicate well with others.

For this role includes an attractive salary ranging from £29,000‑£31,000, dependant on experience, with Monday‑Friday working hours, an early finish Friday, and on‑site parking available.

To speak in absolute confidence about this opportunity please send an up‑to‑date CV via the link provided or contact Brad Roberts, Senior Recruitment consultant at Honeycomb on .

If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.

Honeycomb is committed to providing equality of opportunity to all.

* Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding.