Customer Service Representative - French Speaking
Listed on 2026-01-11
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Customer Service/HelpDesk
Bilingual, Customer Service Rep
HCLTech is a global technology company that helps leading enterprises across 60 countries supercharge progress through innovation and human connection.
In Belfast, our multilingual customer‑experience team supports some of the world’s best‑known brands across banking, tech, and lifestyle sectors — delivering the empathy and expertise that customers remember.
About the RoleWe’re looking for an enthusiastic French‑speaking Customer Service Advisor to join our growing team in Belfast. You’ll help customers in both French and English
, resolving queries via phone and email, and creating positive, human‑first interactions that reflect HCLTech’s values.
This is an ideal opportunity for bilingual professionals who enjoy problem‑solving, teamwork, and building meaningful customer relationships while working in a supportive, global organisation.
What You’ll Do- Respond to customer queries in French and English
, providing first‑contact resolutions. - Deliver exceptional service across phone, email, and chat channel...
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