Breakfast Customer Service Assistant

Breakfast Customer Service Assistant

Location:

Belfast, Northern Ireland, United Kingdom

Contract:

Permanent, 20 hours per week

Working Hours:

6:30am – 10:30am, Monday – Friday

Hourly Rate: £13

Vita Student offers a range of studio apartments for students, and the Breakfast Customer Service Assistants help run breakfast service during the busiest times. The role involves preparing, cooking, and presenting a variety of breakfast foods, ensuring quality standards, maintaining a clean kitchen workspace, and working under food safety regulations.

• Meet and greet residents and guests with a warm, friendly, and vibrant attitude
• Prepare, cook, and present a variety of breakfast foods in a timely manner
• Maintain a clean and organised kitchen workspace
• Adhere to food safety regulations
• Ensure residents and facilities are respected by all fellow residents and guests
• Monitor produce stock levels and communicate needs to the site manager; assist in ordering produce to maintain appropriate inventory
• Respond to all questions, queries and requests in a helpful manner
• Ensure the kitchen and breakfast areas are clean and tidy
• Deep clean specific equipment or appliances such as fridges & ovens as required
• Replenish refreshment stock, such as coffee beans, tea bags, milk and vending machine food products
• Be the primary point of contact for any potential incident or emergency that may occur onsite

• Customer service professional with a background in a fast‑paced kitchen environment
• Well versed in kitchen regulations
• Technologically astute, able to use a variety of technology systems and software that support operations

• Experience working in a multicultural environment; deliver a diverse and equal approach to colleagues and residents
• Excellent communication skills – English primary spoken language, multilingual skills welcomed
• Adaptability, creativity & positivity
• Resilience, able to effectively navigate unexpected situations
• Can carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required
• Flexible; available as required to ensure continuous service to residents, including 24/7 hours and across holiday/break schedules

• 28 days paid holiday pro‑rata, including England & Wales Bank Holidays
• Birthday off to celebrate personal occasions
• Access to a Perkbox account for lifestyle perks (e.g., cinema tickets, supermarket savings)
• Royal London pension: 3% employer contribution plus 5% employee contribution to pension pot
• Parties & events each year to recognise and reward hard work
• Recognition programmes (employee of the month vouchers, community champion, experience awards, etc.)
• Career development: induction, learning & development programme, Bronze, Silver, Gold & Platinum training & recognition schemes
• 24/7 employee assistance confidential service for personal or work‑related issues

All offers of employment are subject to satisfactory pre‑employment checks which will include Disclosure & Barring Service (DBS) checks. Unfortunately, we are unable to offer Right to Work Sponsorship.

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