Warranty Administrator

Warranty Administrator role at Charles Hurst Group Ltd

Join to apply for the Warranty Administrator role.

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset and are committed to recognising the valuable contribution of each individual. Our rewards and benefits package supports your career, wellbeing and life outside work.

• Examine completed warranty repair orders.
• Prepare claim forms and supporting material.
• Ensure maximum return from the manufacturer for all warranty work, including issuance of credit notes and associated paperwork.
• Review warranty reporting systems with the line manager to identify improvements and administer warranty policy in the best interests of Audi Centre Dublin, manufacturer and customer.
• Input manufacturer warranty payments, return of warranty parts to manufacturer and reconcile warranty schedule.
• Keep accurate records of warranty submissions, credits, rejections and customer contributions toward goodwill claims.

The ideal candidate is highly organised, capable of building and developing relationships with customers, colleagues and manufacturers. You will be self‑motivated, friendly yet professional, ambitious, enthusiastic and able to work well under pressure to meet deadlines with diligence and accuracy.

• Competitive salaries with structured pay scales and progression as you grow within the business.
• Generous annual leave increasing with length of service.
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave and 2 weeks’ full pay for paternity leave.
• Access to Techscheme for discounted technology purchases with flexible payments.

• Eyecare vouchers to help cover vision care needs.
• Smart Health – 24/7 access to GP services to support mental and physical wellbeing.
• Dental insurance for everyday dental care and unexpected treatments.
• Critical illness cover for peace of mind during life's most challenging moments.

• MyView Pay Now – access a portion of your pay as you earn, with features to stream, save and track your money through a user‑friendly app.
• Free wills writing services to help plan for the future.
• Flexible life assurance options and partner life assurance for added protection.

• Discounted gym memberships to support an active lifestyle.
• Travel insurance to help you explore with confidence.
• Access to home and technology vouchers.
• Beyond card and a wide range of exclusive retail and lifestyle discounts.

Entry level

Full‑time

Other (Motor Vehicle Manufacturing)

Belfast, Northern Ireland, United Kingdom

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to your commencement. These include verification of recent employment, address, credit history and a standard criminal record check. For roles requiring driving, a driving licence check will also be carried out. All offers of employment are subject to a 6‑month probation period commencing from your start date.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data—including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it—are set out in our privacy notice. Please read our Privacy Notice to understand how we may collect and use your data.