Enterprise Resilience Operations Analyst - AVP

The Enterprise Resilience Operations Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas.

Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

• Continuity of Business / Crisis Management Lead and manages security and solutions for multiple functional areas.
• Defines, implements, and applies area wide security and or Continuity of Business policies and standards by leveraging knowledge of globally accepted information security and or Continuity of Business principles. Identifies and utilizes a global risk management model.
• Manage and monitor all related Continuity of Business deliverables such as:
  Business Impact Analysis, Business Recovery Plans, Table Top Exercises
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Extensive experience with financial risk and/or relationship management. Knowledge of Citi business operations.
• Ability to manage projects, expectations and maintain key relationships.
• Familiarity with the emerging regulatory environment as it relates to Business Disruption risk management.
• Advanced project management, data analysis and reporting ability; with a good understanding of supporting technologies (applications, reporting tools, and data presentation).
• Excellent verbal and written communication skills.

• 27 days annual leave (plus bank holidays)
• A discretionary annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family and friends
• Access to an array of learning and development resources

Visit our Global Benefitspage to learn more.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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