Senior Manager, Lead UX Strategist and Product Manager, IXD Londonderry

Senior Manager, Lead UX Strategist and Product Manager, IXD, Belfast or Derry, Londonderry

Location:

Belfast

Other locations:
Primary Location Only

Date: 5 Mar 2026

Requisition

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

At EY Studio+, the work we do cuts across every sector and reaches deep into the interactions, choices and experiences people encounter every day. We want to help people make better, more effective choices and solve their most pressing problems. We work with organisations to create transformative services, products and experiences that will make the world an easier, more meaningful, and sustainable place to live and work.

Our aim is to help clients transform their customer-facing commercial functions and business outcomes through developing and implementing Customer & UX strategies, digital solutions, user-centric services, operating models, and optimised products, experiences, marketing, and sales.

We are seeking a dynamic and experienced UX Strategist & Product Manager to join our Business Consulting – Customer Transformation Team. This is a hybrid position that seeks an expert capable of bringing clarity to client solutions and effectively implementing those solutions. This role requires strong communication and human-centred design skills to build confidence in clients as they advance their growth strategies.

Your role will be to lead and grow a team of UX Strategist & product managers while aligning market, business and customer needs to develop validated, innovative solutions that help our clients push their growth agenda forward with confidence.

The ideal candidate passionate about using human-centred design methods to solve complex client challenges, validate solutions through prototyping and effectively communicate the rationale behind those solutions to clients and stakeholders to drive optimal business decisions and outcomes.

• Collaborate with clients to understand the market and customer needs, and business objectives.
• Define the product vision and strategy, aligning it with business goals and customer needs.

• Utilise human-centred design methodologies to ideate, co-design and conceptualise innovative product solutions.
• Create user journey maps to identify customer pain points and opportunities.
• Design prototypes to validate solutions.
• Facilitate workshops to engage and inspire stakeholders in the value of a design-led process.
• Conduct user testing to gather feedback and turn them into actionable steps to refine product solutions.

• Collaborate with clients to identify customer needs, conceptualise innovative product solutions, and guide the implementation of these solutions.
• Collect, prioritise, and translate comprehensive product requirements into features and user stories.
• Work closely with cross-functional teams, including UX designers, developers, and business analysts, to ensure alignment on project goals and successful product delivery.
• Proficient in project management methodologies, including Agile and Waterfall, with the ability to adapt these approaches to project needs.
• Skilled in creating and maintaining product roadmaps, managing budgets, identifying risks, and developing mitigation strategies.

• Clearly articulate complex ideas, present product strategies, and design concepts, using storytelling to engage stakeholders and convey solution value.
• Foster open dialogue, active listening, and a culture of innovation to create a collaborative environment, co-designing solutions to drive successful outcomes.
• Facilitate various client workshops, discussions and effectively present concepts and solutions to multiple stakeholders.
• Build strong relationships and advocate for user-centred design principles, ensuring that the product meets user needs and provides a positive experience.