Installations Lead

About You

• Highly motivated and detail-oriented, with a proven ability to manage complex projects.
• Strong interpersonal and communication skills, capable of influencing and engaging stakeholders at all levels.
• Comfortable working in a fast-paced environment with multiple priorities.
• Keen to develop your career in project management while deepening your knowledge of pension scheme transitions.

Responsibilities & Criteria

• Project Management:
  Own and manage the full lifecycle of scheme transitions to Dalriada.
  
  Together, ensuring delivery against agreed timelines and quality standards.
• Stakeholder Liaison:
  Act as the primary point of contact between the Mantle installation team, Dalriada client teams, and external stakeholders. This includes incumbent administrators and advisors.
• Process Oversight:
  Understand and monitor the installation process, identifying and resolving issues promptly.
• Mantle Expertise:
  Become a Mantle Superuser and providing guidance and support during the transition process.
• Reporting:
  Maintain accurate project documentation, provide regular status updates, and escalate risks where necessary.

• Support the conversion of new and existing cases to Dalriada.
  
  Together.
• Assist in tender activity, including preparation of materials and providing timelines for installations.
• Contribute to marketing collateral related to the Mantle transition process if required.

• Build skills aligned with your career development goals.
• Attend technical and business skills training as required.
• Gain exposure to Trusteeship and client management opportunities.

• Previous experience in a project management role, ideally within pensions or financial services.
• Strong organisational and time management skills.
• Excellent communication and stakeholder management abilities.
• Good working knowledge of Mantle and familiarity with Dalriada.
  
  Together services.
• Demonstrated ability to manage multiple work streams and deliver results under pressure.
• Problem-solving mindset with confidence to make decisions when required.

• Risk Management:
  
  Ability to identify risks early and implement mitigation strategies.
• Technical Understanding:
  Comfortable interpreting administration or payroll technical concepts (with support from the wider transition team).
• Collaboration:
  
  Skilled at working across teams and building strong relationships.
• Adaptability:
  Able to respond to changing priorities and client needs.