Operations Strategy Manager - Supply Chain

Why We Exist

At Raylo, we’re on a mission to accelerate the move to a circular economy. The only way customers and manufacturers will make that shift is if it’s simple and cost-effective - this is where we come in. We’re building a category-defining global subscription infrastructure, making premium tech accessible and affordable for both consumers and businesses. With over 180,000 subscribers in the UK and growth accelerating - we’ve proven the demand for a smarter, more sustainable way to access technology.

Raylo is a fast-growing and profitable company, backed by global investors including Macquarie, Nat West, and Channel 4 Ventures. We are proud to have been selected for Endeavor’s network in 2024, underscoring our role as a high-impact, mission-driven business with global ambitions. And in 2025 we were recognised as part of Tech Nation’s UK’s Future Fifty programme. We have been B-Corp certified since 2021 and were recently acknowledged by S&P Global for the positive impact of our circular business model via a Green Financing with Nat West.

At Raylo, performance matters. We set ambitious goals, move fast, and hold ourselves to a high standard, because our mission is too important to settle for less.

• 3–5 years’ experience in supply chain operations, supply planning, or logistics, ideally in fast-paced environments like FMCG, consumer electronics, or tech platforms.
• Strong analytical foundation – you’re confident working with tools like Excel, Looker, Amplitude or similar to drive insight and guide decisions.
• Degree-level education
  , ideally in a STEM or analytical field (e.g. Engineering, Maths, Economics, Data Science).
• Experience managing supply complexity
  , including multi-supplier networks and broad SKU ranges.
• A detail-oriented mindset with commercial acumen and a sharp eye for optimising cost, service levels, and stock health.
• A self-starter attitude – you take ownership, run with problems, and iterate quickly to improve systems and processes.
• A collaborative style – you work well with cross-functional teams and suppliers, and you’re comfortable influencing at all levels.
• Alignment with Raylo’s mission – you care about circularity, sustainability, and building a better way to access technology.

• Own and drive key supply chain strategy and operations projects end-to-end
  , with a focus on availability, inventory performance, and fulfilment efficiency.
• Lead day-to-day and mid-term supply planning across a dynamic supplier network, covering 1,500+ SKUs and 40+ partners.
• Align supply with leasing forecasts and commercial planning to maintain optimal stock levels and availability.
• Design, build and maintain planning tools
  , dashboards, and performance reporting to enable data-led decisions across the team.
• Support the operationalisation of new suppliers
  , products, and fulfilment capabilities, including integration and go-to-market readiness.
• Track and improve performance metrics such as product availability, inventory days, inbound quality, and loss mitigation.
• Identify risks and bottlenecks in the supply network
  , developing proactive mitigation plans and scalable fixes.
• Collaborate cross-functionally with Product, Commercial, Finance and Ops teams to align supply strategy with broader company goals.
• Build strong, trust-based relationships with third-party suppliers, ensuring accountability and high performance.

• Share in Raylo’s success – Stock options for all employees
• Get the latest tech – Exclusive Raylo device lease for employees
• Hybrid working model – that balances flexibility with in-person collaboration, empowering you to do your best work while staying connected with the team.
• 33 days off, your way – 25 days + 8 bank holidays with full flexibility to use on the days that mean the most to you
• Invest in your growth – L&D budget to support the skills you value
• Fast-track your career – Two performance reviews a year
• Family-first policies – Enhanced maternity, paternity, adoption or shared parental leave, if you’ve been with us for 12 months.
• Save big on childcare – Workplace nursery scheme for major cost savings
• Perks on perks – Perkbox membership with…