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Customer Engagement Associate

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Outsource NI
Full Time position
Listed on 2026-01-24
Job specializations:
  • Business
    Customer Success Mgr./ CSM
Job Description & How to Apply Below

Overview

We are growing our team in Belfast and are looking for motivated, outgoing individuals to join our customer engagement division. This role focuses on delivering community outreach and residential engagement campaigns designed to connect people with leading brands and essential services.

This opportunity is ideal for confident communicators who enjoy meeting new people, working independently, and being rewarded for the results they achieve.

What We Offer
  • Structured training and ongoing mentorship to support career development
  • A supportive, team-focused environment with clear progression pathways
  • The opportunity to represent respected brands and national initiatives
Key Responsibilities
  • Deliver community-based engagement activities across residential areas
  • Represent our services in a professional and approachable manner
  • Build positive relationships and provide excellent customer experiences
  • Record and manage campaign activity using internal systems
  • Work towards individual and team performance goals, applying feedback and training to improve results
What We’re Looking For
  • Ability to commute to Belfast on a daily basis
  • Strong communication and interpersonal skills
  • A proactive and goal-oriented approach
  • Previous customer-facing experience is beneficial but not required
Equal Opportunity Statement

We’re looking for someone who can commute to Belfast daily and who are ready to get started quickly, our team is actively reviewing applications and will contact shortlisted applicants promptly. All our team work on a self-employed basis and have an uncapped commission earning structure so that we get paid for the efforts we put in. Our team tell us this makes us a top company to work with because you are rewarded on your value.

If you’re looking for a place to grow, learn, and contribute meaningfully to a team, we’d love to hear from you.

If you’re looking for an opportunity to develop valuable communication skills, progress quickly, and be rewarded for your contribution, we’d like to hear from you.

Apply today to begin your journey with us.

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Position Requirements
10+ Years work experience
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