Associate Account Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Location: Belfast, Ireland (Hybrid Working Available)

Salary: Competitive + Bonus + Benefits

Role Type: Full-Time, Permanent

Are you early in your career and eager to gain hands-on experience in the fast-paced software and SaaS industry
? Do you thrive on building relationships and learning how great customer experiences drive business success?

We're looking for an Associate Account Manager (Junior Account Executive) to support our account management team s is a fantastic opportunity to learn the ropes of customer success, client engagement, and commercial growth - with training, mentorship, and real-world exposure to software products and clients.

• Support senior team members in managing a portfolio of software clients
• Help prepare client communications, meeting summaries, and follow-up actions
• Coordinate product demos, training sessions, and webinars
• Learn how to identify customer needs and gather product feedback
• Work closely with sales, support, and product teams to deliver a seamless client experience
• Maintain accurate CRM records and track client touchpoints
• Monitor basic account health metrics and flag issues to the team
• Contribute to renewal documents and commercial proposals
• Stay informed about industry trends and competitors to support client conversations
• Assist in distributing marketing content that enhances the customer journey

• Strong communication and interpersonal skills
• A keen interest in technology and SaaS
• Organised, detail-oriented, and eager to learn
• Familiarity with Microsoft Office or Teams (or similar tools)
• Experience with CRM platforms is a plus, but not essential
• A team player with a can-do attitude and customer-first mindset

Clear Course is a group of over 45 software and payments businesses built around innovation, collaboration, and a shared focus on customer success. As an Associate Account Manager, you'll be part of a supportive team where your learning and growth are prioritised.

• Competitive salary + bonus opportunities
• 25 days holiday + your birthday off
• Private Medical Insurance (Bupa)
• Health cash plan - claim back on everyday healthcare costs
• Life Assurance - 4x your salary
• Group Income Protection - 75% salary during long-term illness
• Enhanced parental leave
• Access to Perkbox - 4,000+ perks and discounts
• Cycle to Work scheme
• Generous pension contributions
• Training budgets and reimbursement for professional development
• Flexible working model and a collaborative team culture

Apply Now!

At Clear Course, we value curiosity, diversity, and collaboration
, and we're committed to building a workplace where you can learn, grow, and thrive.