Vehicle Technician

Vehicle Technician

Department:
Aftersales / Workshop

Reports To:

Workshop Controller / Service Manager

Role Purpose

The Vehicle Technician is responsible for carrying out servicing, maintenance, diagnostics, and repairs to a high standard, ensuring vehicles are safe, reliable, and returned to customers in line with manufacturer and dealership standards.

Key

Duties & Responsibilities

Vehicle Maintenance & Repair

* Carry out servicing, maintenance, and repair work on vehicles

* Diagnose mechanical and electrical faults

* Complete repairs accurately and efficiently to manufacturer standards

* Road test vehicles where required

Diagnostics & Fault Finding

* Use diagnostic equipment to identify faults

* Carry out repairs on engines, transmissions, brakes, suspension, steering, and electrical systems

* Rectify faults right first time to minimise repeat work

Workshop Performance

* Work to efficiency and productivity targets

* Accurately complete job cards and service documentation

* Support workshop workflow and productivity

Quality, Compliance & Safety

* Ensure all work complies with manufacturer standards and warranty requirements

* Follow health & safety procedures and workshop policies

* Maintain a clean, safe, and organised working environment

Customer Support

* Provide clear and accurate technical information to Service Advisors

* Support high levels of customer satisfaction

Skills, Knowledge & Experience

* Qualified Motor Vehicle Technician (NVQ Level 2 or 3 / City & Guilds)

* Previous experience in a dealership or independent workshop

* Good mechanical and electrical knowledge

* Experience using diagnostic equipment

* Full UK driving licence

Personal Attributes

* Reliable and professional

* Quality-focused with strong attention to detail

* Able to work independently and as part of a team

* Proactive and motivated