Housing Supply Assistant

Overview

Ark Housing Association is seeking to recruit an experienced and dedicated individual to join the organisation as Housing Supply Assistant. This position is on a permanent full-time employment basis. Reporting to the Director of Housing Supply, you will be the first point of contact for the Housing Supply Department, providing efficient and professional help to tenants, developers, contractors and other stakeholders in accordance with our operational and strategic business plans and our core values.

• Departmental communication handling
• Stakeholder engagement
• Defects management
• Administrative duties

Applicants must satisfy the following essential criteria:

• Minimum 5 GCSEs including English and Maths
• Minimum 1+ years experience (in the last 3 years) within a similar role
• Excellent level of IT literacy: MS Office
• High level of accuracy and attention to detail
• Strong communication skills
• Ability to work off own initiative and think creatively
• Strong organisational skills to work in a pressurised environment
• High professional integrity
• Assertive and collaborative approach when working as part of a wider team
• Attention to detail and problem-solving mindset
• Exceptional interpersonal skills
• Be focused and driven

• Remuneration: £27,984 to £29,398 depending on experience with a Contributory Pension Scheme (NILGOSC), (Currently 19% Employer Contribution). Salaries are reviewed annually and uplifted in accordance with the Associations Remuneration Policy.
• This post attracts an annual essential car user allowance of £1,239 (payable in monthly instalments) and mileage is reimbursed at a rate of £0.45p per mile travelled for work purposes.
• 22 days annual leave moving to 27 after 5 years service and 32 days after 10 years service
• 13 customary holidays per annum
• A range of excellent work and family friendly policies
• Hybrid working policy
• Access to an EV (Electric Car) Salary Sacrifice Scheme.

Ark Housing reserves the right to enhance the criteria for the short listing of suitable candidates without further notification.

Closing Date for Receipt of Completed Applications is:
Friday 6th February 2026 by 12pm