A282 Customer Operations Officer

The closing date/time for this role is Friday 31st January 2026 at 4.00pm. We regret that late applications will not be accepted.

Salary: SCP 20-23, currently £32,957 – £34,434 gross per annum

Full time (37 hours), Permanent

We wish to appoint a Customer Operations Officer who will work as part of a small team who are essential in delivering fast turnaround of legal and financial documentation to allow our customers to purchase their homes.

Along with offering a competitive salary, private health care and a NILGOSC pension, we also have an award winning Health and Well-being Programme and offer support for personal and professional development.

• 5 GCSE’s (or equivalent) at Grade C or above to include English and Maths and a minimum of 1 years’ experience in an Administrative role including – record keeping, scanning, use of databases and spreadsheets OR a minimum of 3 years’ experience without qualification.
• Experience of processing legal or financial documentation.
• Ability to problem solve and resolve queries, with a strong customer focus.
• Working knowledge of Microsoft Office with strong skills in Microsoft Word and Excel.
• Ability to work within a team.
• Ability to work on own initiative to meet deadlines.

If you would like to apply using Get Got secure online recruitment portal, then  .

Alternatively, you can download a Candidate Information Pack HERE and complete the application form in MS Word using the Application Form HERE .

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