Events and Operations Executive

Location: Hybrid, three days remote, two days in our Belfast office

Contract: Permanent, full-time

Salary: £33,000 to £38,000 per annum, depending on experience

About AXL Audiovisual Ltd

AXL Audiovisual Ltd is a trusted provider of professional AV hire and technical support for events across the UK and Ireland. We work predominantly with corporate clients and support some of the world’s leading organisations across finance, technology, consulting, and media.

Our reputation is built on reliability, professionalism, and a genuine people-first culture. Behind every successful event is a well organised operations team, and we are now looking for an Events and Operations Executive to play a key role in keeping everything running smoothly.

This is an administrative role suited to someone who is highly organised, detail focused, and confident handling client communication in a fast-paced events environment.

As Events and Operations Executive, you will be central to the coordination of AV hires and event bookings. From managing enquiries and preparing quotes to scheduling jobs and raising invoices, you will ensure each event is accurately planned, documented, and delivered.

You will work closely with our technical and warehouse teams and act as a key point of contact for clients throughout the booking process.

• Manage incoming enquiries, prepare AV hire quotes, and follow up to convert bookings
• Coordinate event bookings within our rental management system, including scheduling crew and equipment
• Prepare job confirmations, pick lists, and event documentation
• Liaise internally to ensure equipment is prepared, dispatched, returned, and recorded accurately
• Act as a main point of contact for clients, managing communications and ongoing accounts
• Raise invoices and monitor payments using Xero, supporting light bookkeeping tasks where required
• Proactively identify scheduling issues, resource gaps, or clashes and work with the team to resolve them
• Support the creation of simple client-facing materials such as guides, checklists, or case studies
• Highly organised with excellent attention to detail
• Strong written and verbal communication skills
• Comfortable managing multiple priorities in a fast-paced environment
• Self-motivated, reliable, and able to work both independently and collaboratively
• Confident using Google Workspace, including Docs, Sheets, Gmail, and Drive
• Comfortable using LLM tools such as ChatGPT to support tasks like drafting emails or documents
• A professional, positive, and team focused approach
• Experience in AV, events, or equipment rental environments
• Familiarity with rental management platforms such as Rentman
• Experience using Xero or similar accounting software
• Previous experience in operations, events, or administrative roles

This role operates on a hybrid basis, with three days working remotely and two days based in our Belfast office.

Core hours are 9am to 5pm, with some flexibility. Office days are collaborative and client focused.

• Join a small, growing company where people, integrity, and quality genuinely matter
• Be part of a supportive and friendly team with a strong professional reputation
• Opportunity to grow and develop within a respected AV and events business
• Flexible working model with exposure to a wide range of high profile corporate events