Administrative Assistant

Administrative Assistant

Location: Knockbracken Healthcare Park, Belfast
Hours: Mon – Fri, 9am – 5pm
Pay rate: £12.31
Contract: Temporary

Are you a detail-oriented administrator with experience in a busy healthcare environment? Do you thrive in roles where accuracy, confidentiality, and compassion matter? We have the role for you!

We are recruiting for an Administrative Assistant, this is a vital role providing direct support to Approved Social Workers and Mental Capacity staff across Belfast. You'll manage sensitive information, coordinate critical documentation, liaise with healthcare professionals, and act as a first point of contact for service users and stakeholders.

• Act as the first point of contact for calls, emails, and in-person queries from staff, professionals, external agencies, and members of the public.
• Manage incoming referrals, screen documentation, and ensure timely allocation to appropriate teams.
• Use key systems such as Microsoft Office (Word, Excel, Access), SharePoint, PARIS, ECR, PAS, and Encompass to track, manage, and upload sensitive data.
• Send decisions, reports, and case updates to internal teams, Trusts, the Review Tribunal, RQIA, and the Attorney General’s Office within strict time frames.
• Maintain electronic filing systems in line with data protection and records management policy.
• Support Trust Panels with coordination, documentation, and outcome communication.
• Provide administrative support for short-term detention processes, Trust authorisations, and governance reporting.

• 2 years’ recent admin experience.
• At least 1 year’s experience using Microsoft Word, Excel, Outlook, Access, and PowerPoint.
• Excellent communication skills, both verbal and written.
• Strong organisation, time management, and attention to detail.
• Ability to work on your own initiative while also contributing to a wider team.

• Be part of a specialist support service that plays a key role in safeguarding and mental health.
• Work closely with experienced professionals across mental health, legal, and administrative disciplines.
• Gain valuable knowledge of health legislation and statutory reporting frameworks.
• A supportive team environment with opportunities for personal and professional development.

If you meet the above criteria and are ready for a new challenge in a dynamic healthcare environment, send your CV to patrick or call for more details.

MPA Recruitment is an equal opportunities employer.