Invoice Administrator; Finance & Helpdesk Support

A leading and well-established organisation based in Belfast provides high-quality, customer-focused services across a range of business operations. With a strong reputation for reliability, efficiency and professional support, the company continues to grow and invest in its internal finance and administrative functions.

This role offers an excellent opportunity to join a busy head office environment where accuracy, collaboration and customer service are valued. You will work as part of a supportive team and contribute to the smooth running of invoice processing and internal helpdesk support.

As an Invoice Administrator, you will be responsible for the accurate processing of supplier and customer invoices, including the handling of Reverse VAT and Euro VAT transactions. You will also act as a first point of contact for helpdesk enquiries via telephone and email, ensuring queries are logged, resolved, or escalated appropriately.

This is a varied role requiring strong attention to detail, excellent organisational skills and a professional approach to customer support and administration.

Position:
Invoice Administrator (Finance & Helpdesk Support)

Location:

Belfast

Duration:
Permanent/Temp - Perm

Pay Rate: £27,000 - £28,000

Hours of work:
Monday - Friday 08:00-16:30

• Processing supplier and customer invoices accurately and in a timely manner
• Managing and applying Reverse VAT and Euro VAT where applicable
• Matching invoices to purchase orders and resolving discrepancies
• Maintaining accurate financial and administrative records
• Supporting VAT-related invoice queries and ensuring correct tax treatment
• Handling incoming helpdesk calls and emails, logging and responding to requests
• Escalating complex issues to the relevant teams when required
• Assisting the finance and administration teams with ad hoc tasks
• Ensuring compliance with internal procedures and data protection requirements

• Previous experience in invoice processing, finance administration, or a similar role
• Confident handling telephone calls and providing professional customer service
• Strong attention to detail and high levels of accuracy
• Excellent organisational and time management skills
• Proficient in Microsoft Office, particularly Excel
• Comfortable using accounting systems and finance software
• Ability to prioritise workload and work independently
• Positive and team-focused attitude with strong communication skills
• Good overall IT literacy

• Experience working within Accounts Payable or Accounts Receivable
• Exposure to EU supplier invoicing and international invoice processing
• Knowledge of VAT compliance, invoice validation and tax coding
• Experience processing multi-currency invoices including EUR transactions
• Strong administrative background in a high-volume, deadline-driven environment
• Previous experience working in a customer-facing support role, including helpdesk support
• Ability to handle queries efficiently while maintaining accurate records and documentation

Ashton Recruitment is acting as an Employment Business