Director of Operations

Director of Operations

Pay: ,000 Based on Experience

Location: Belfast, Maine, Employment

Type: Full-Time, In Person, Exempt.

Travel Required:

10-20%

Logix, LLC is seeking a dynamic Director of Operations to bridge strategic leadership and day-to-day operational execution. This critical role serves as a key member of the management team, translating executive vision into operational reality while maintaining hands‑on involvement in project delivery, team development, and customer success.

As Director of Operations, you'll work closely with executive leadership to optimize operational performance across all divisions. You'll directly manage Field Operations Managers and collaborate with field staff to ensure excellence in safety, quality, production efficiency, and customer satisfaction. This role requires a leader who can balance strategic thinking with tactical execution in a fast‑paced, growing environment.

• Lead day-to-day operational execution across multiple projects and divisions
• Bridge strategic planning and field execution, ensuring alignment with company objectives
• Directly manage Field Managers and the Materials Coordinator, providing coaching, development, and performance management
• Oversee high-level project scheduling, delivery timelines, and quality standards across all active projects
• Drive operational efficiency through process improvement and standardization initiatives
• Serve as Senior Project Manager for all projects and initiatives
• Approve pricing and time frames for projects within the Operations Department

• Ensure safety culture is embedded in all operational activities and decisions
• Partner with the Safety/Compliance officer to implement all sites
• Conduct regular safety audits and ensure compliance with OSHA regulations and company standards
• Lead investigation of safety incidents and implementation of corrective actions
• Ensure all team members complete required safety training and certifications
• Maintain comprehensive safety documentation and reporting
• Enforce standards of safety and compliance across all teams and implement corrective actions accordingly

• Directly supervise Field Operations Managers and support their professional growth
• Build bench strength through mentoring, training, and succession planning
• Participate in hiring decisions for operational leadership and key field positions
• Foster a culture of accountability, continuous improvement, and customer focus
• Conduct performance evaluations and provide regular coaching and feedback
• Address personnel issues and conflicts in collaboration with HR

• Ensure seamless handoffs between Sales/Design, Operations, and the Business Support Team
• Monitor performance metrics, including timeline adherence, budget compliance, and quality
• Serve as an escalation point for complex customer issues and project challenges
• Review project documentation and ensure completion of all required systems and reporting
• Conduct site visits throughout the project lifecycle to ensure standards are met
• Drive customer satisfaction through proactive communication and problem‑solving
• Drive a culture of service excellence

• Optimize use of project management platforms ()
• Standardize operational processes and develop best practice documentation
• Implement and track KPIs for operational performance, safety, quality, and efficiency
• Identify technology solutions to enhance productivity and communication
• Lead continuous improvement initiatives based on data analysis and field feedback

• Monitor operational budgets and labor costs to ensure profitability targets are met
• Optimize crew utilization, scheduling efficiency, and resource allocation
• Track material costs, waste reduction, and inventory management
• Support the VP in financial planning and forecasting
• Identify cost‑saving opportunities while maintaining safety and quality standards
• Work collaboratively with the centralized Scheduling

• Bachelor's degree in Construction Management, Engineering, Business Administration, or related…