Lead Teller

Key Bank - 111 Main Street - Responsibilities:
Manage day-to-day duties for the branch teller line, including scheduling of tellers, observing, and providing coaching to tellers to enhance effectiveness, and overseeing branch operational standards.;
Act as a resource to identify and resolve more complex client servicing issues.;
Transition clients to a Banker to discuss financial wellness opportunities during client conversations.;
Balance cash drawer within balancing guidelines and ensure accurate processing of transactions.;
Attend and participate in in-person morning huddles and end-of-day debriefs.