Product Specialist Supervisor

About Us

PT Smart Mitra Solutions, a precision metrology instrument dealer based in Cikarang, Indonesia, offers high‑reliability equipment and solutions to support manufacturing needs. Our team of product sales specialists, applications engineers, and administrative support is committed to delivering the highest level of customer satisfaction and service support to the manufacturing community.

• Bachelor’s degree in Engineering, Industrial Technology, or related field.
• 5+ years experience in product specialist, application engineer, or technical sales role.
• 2+ years experience leading a team (Supervisor / Team Lead level).
• Experience in metrology, manufacturing technology, automation, or industrial solutions is a strong advantage.
• Willingness to travel for customer and project support.

• Develop and execute product sales and revenue strategies aligned with company targets.
• Define product positioning, pricing strategy, and value proposition.
• Identify growth opportunities through cross‑selling and upselling initiatives.
• Lead, coach, and manage Product Specialists to achieve sales targets.
• Set and monitor monthly, quarterly, and annual team performance goals.
• Support key sales opportunities through technical presentations, proof of concept, and solution design.
• Ensure strong product knowledge, application understanding, and competitive awareness.
• Collaborate closely with Sales, Engineering, Operations, and Supply Chain teams.
• Monitor sales pipeline, revenue performance, and product margins.
• Prepare reports, forecasts, and performance analysis to support decision‑making.

Executive – Product Development
PRODUCTION SUPERVISOR
West Cikarang, West Java,