Bathroom Fitter

Role Overview

As a Bathroom Fitter, you will be responsible for the delivery and completion of bathroom replacements within our customers’ homes and voids. This multi‑discipline role requires skills in carpentry, plumbing, plastering, tiling, decorating, and more, ensuring a high standard of installation and customer satisfaction.

• Complete bathroom installations and associated tasks to a high standard and quality.
• Deliver excellent customer service, ensuring positive outcomes for residents.
• Adhere to all SHEQ (Safety, Health, Environment, and Quality) policies, procedures, and safe working practices.
• Maintain van stock and order materials responsibly.
• Communicate effectively with supervisors, colleagues, and customers.
• Attend training, toolbox talks, and appraisals as required.
• Ensure company property and equipment are well‑maintained.
• Maximise first‑time fix rates and productivity.
• Contribute to continuous improvement and team collaboration.

• Compliance with SHEQ standards and training requirements.
• High customer satisfaction scores and low complaint rates.
• First‑time fix rate and productivity metrics.
• Quality of workmanship and post‑inspection results.
• Efficient use of materials and van stock.
• Accurate and timely job reporting.

• Strong commitment to customer service excellence.
• Organised, self‑motivated, and able to manage time effectively.
• Good communication and problem‑solving skills.
• High attention to detail and quality.
• Basic IT literacy for using handheld devices and job systems.
• Broad trade and construction experience, especially in bathroom fitting.
• Sound knowledge of health and safety practices.
• Experience working under time constraints.
• Full clean driving licence.

• Willingness to learn new construction skills and develop within the role.
• Experience working in occupied homes.
• Familiarity with NHF schedule of rates.
• Training in handling non‑licensed asbestos.
• First Aid Training.

• GCSEs or equivalent.
• NVQ Level 2 or higher in a construction trade, or C&G 6219‑07 Multi‑skills.

• We take responsibility: always do what we say, when we say we will.
• We show empathy: respect every colleague and customer.
• We are better together: committed to shared goals and standards.
• We are ambitious: always learning and striving for excellence.

• Holiday entitlement of 28‑33 days a year, plus public holidays.
• Contributory pension scheme.
• Competitive pay.
• Life assurance cover.
• Private healthcare.
• Mental Health First Aid.
• Counselling service.
• Eye tests.
• Discounted gym membership.
• Cycle to Work scheme.
• Free annual flu jabs.
• Wellbeing activities and events.
• Free fruit and refreshments.
• Long service award.
• Annual staff recognition awards.
• Discretionary reward scheme.
• Annual volunteering day.
• Social events, clubs and activities.
• Breakout areas.
• Onsite cafe/restaurant at headquarters.
• Opportunities for professional training and qualifications.
• Workshops and training sessions for new skills.
• A fresh and modern eLearning platform.

bpha is a Housing Association located in the Oxford to Cambridge Corridor, committed to providing high‑quality, value‑for‑money services while developing energy‑efficient, sustainable and affordable housing. We support over 20,000 homes and 33,000 residents and pride ourselves on community collaboration and continuous improvement.

This permanent, full‑time vacancy will close in 18 days. Candidates must submit required qualifications and evidence of experience. Applications will be considered until the recruitment is closed.