Kitchen Fitter

Salary up to £38,762.85 (depending on experience)

Location Bedford and surrounding areas

This is a Permanent, Full Time vacancy that will close in 21 days at 23:59 GMT.

Planned works team: 40 hours worked 8am–5pm Monday – Friday

Please note, salaries are calculated based on skills, experience, and qualifications using a specific matrix. You will be required to complete a Skills confirmation document as part of the application process. If shortlisted, a member of the team will be in touch. Any qualifications listed as part of your application must be evidenced when requested.

As a Kitchen Fitter, you will be responsible for the delivery and completion of kitchen replacements within our customers’ homes and empty homes (voids). This multi-discipline role requires skills in carpentry, plumbing, plastering, tiling, decorating, and more, ensuring a high standard of installation and customer satisfaction. You will be a key part of our in‑house maintenance team, delivering a service that understands and meets the needs of our customers.

As a valued member of the bpha In‑House Maintenance Service Team, you will be provided with uniform, tools, a company van (for business use only), and a fuel card.

• Complete kitchen installations and associated tasks to a high standard and quality.
• Deliver excellent customer service, ensuring positive outcomes for residents.
• Adhere to all SHEQ (Safety, Health, Environment, and Quality) policies, procedures, and safe working practices.
• Maintain van stock and order materials responsibly.
• Communicate effectively with supervisors, colleagues, and customers.
• Attend training, toolbox talks, and appraisals as required.
• Ensure company property and equipment are well‑maintained.
• Maximise first‑time fix rates and productivity.
• Contribute to continuous improvement and team collaboration.

• Compliance with SHEQ standards and training requirements.
• High customer satisfaction scores and low complaint rates.
• First‑time fix rate and productivity metrics.
• Quality of workmanship and post‑inspection results.
• Efficient use of materials and van stock.
• Accurate and timely job reporting.

• Strong commitment to customer service excellence.
• Organised, self‑motivated, and able to manage time effectively.
• Good communication and problem‑solving skills.
• High attention to detail and quality.
• Basic IT literacy for using handheld devices and job systems.
• Broad trade and construction experience, especially in kitchen fitting.
• Sound knowledge of health and safety practices.
• Experience working under time constraints.
• Full clean driving licence.

• Willingness to learn new construction skills and develop within the role.
• Experience working in occupied homes.
• Familiarity with NHF schedule of rates.
• Training in handling non‑licensed asbestos.
• First Aid Training.

• GCSEs or equivalent.
• NVQ Level 2 or higher in a construction trade, or C&G 6219‑07 Multi‑skills.

• We take responsibility: always do what we say, when we say we will.
• We show empathy: respect every colleague and customer.
• We are better together: committed to shared goals and standards.
• We are ambitious: always learning and striving for excellence.

• Holiday entitlement of 28‑33 days a year, plus public holidays
• Contributory pension scheme
• Competitive pay
• Life assurance cover
• Private healthcare
• Mental Health First Aid
• Co‑ counselling service
• Eye tests
• Discounted gym membership
• Cycle to Work scheme
• Free annual flu jabs
• Wellbeing activities and events
• Free fruit and refreshments
• Long service award
• Annual staff recognition awards
• Discretionary reward scheme
• Annual volunteering day
• Social events, clubs and activities
• Breakout areas
• On‑site cafe/restaurant at headquarters
• Opportunities for professional training and qualifications
• Workshops and training sessions for new skills
• A fresh and modern eLearning platform

Kitchen and Bathroom Fitter Role  - Download