Operations Manager Interchange; N111282

Operations Manager - Bedford Interchange (N111282)

Bedford, Bedfordshire, United Kingdom

You know Next, but did you know we’re a FTSE‑100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on‑line from over 70 countries around the world!

So we’ve gone global!

To be an effective Operations Manager, you will support the Store Manager and be responsible for overseeing all stock and operational processes for stockroom/warehouse, security and offices. You will lead and inspire your team to be their best in order to maximise sales, drive efficiencies and achieve performance targets.

Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a high performing team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.

• Support the Store Manager in providing leadership and inspiring your team to be at their best.
• Create an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do, in an environment which is commercial, operationally efficient and safe.
• Support the Store Manager by being accountable for the store meeting all legal and compliance requirements in the areas you are responsible for.
• Be confident in leading disciplinary/grievance procedures where necessary.
• Have a clear understanding of managing manhour control expectations, to ensure all store processes are managed effectively and efficiently.
• Demonstrate a hands‑on approach for all operational and commercial activities by working alongside the team.
• Show resilience during periods of change and embrace feedback to continue to drive results.
• Ensure security staff are utilised effectively and that all Company security procedures are adhered to at all times.
• Ensure training, development and recruitment needs are addressed to a high standard.

• Fantastic rewards for doing a great job and achieving great results.
• 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT).
• 10% off most partner brands & up to 15% off Branded Beauty.
• Sharesave Scheme.
• 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract).
• Early VIP access to sale stock.
• Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
• Access to fantastic discounts at our Staff Shops.
• Access to a digital GP and other free health and wellbeing services.
• Life assurance.
• You can register for a discounted health plan for you and your family.
• Financial Wellbeing – Save, track and enhance your financial wellbeing.
• Apprenticeship – Earn, learn and gain a qualification (England stores only).
• Direct to Work – Discount online and in store, collect your items the next day for free from your place of work or local store.
• Support Networks – Access to Network Groups to empower and celebrate each other.
• Wellhub – Discounted flexible monthly gym memberships with apps, PT sessions and more.

These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long‑term condition, feel free to get in touch with us by email  (please include ‘Workplace Adjustments’ in the subject line), or call us on  /

• Job Identification N111282
• Job Category Next Stores
• Posting Date 01/14/2026, 11:26 AM
• Apply Before 02/04/2026, 11:55 PM
• Job Schedule Full time
• Locations NEXT UNIT A INTERCHANGE RETAIL PARK AMPTHILL RD KEMPSTON, BEDFORD, MK42 7AZ
  , GB