Senior Policy and Proposition Manager

£83000 per annum

Bedford

Permanent

Hybrid Working

Ready to make a real difference? Join us at the Money and Pensions Service (MaPS) as a Senior Policy & Proposition Manager. This is your chance to play a meaningful role in helping people across the UK build stronger financial futures and to do it as part of a supportive, energetic team.

In this role, you’ll have the opportunity to lead the ongoing development and delivery of high‑quality money guidance services and propositions, ensuring they remain insight‑led and responsive to customer needs and market changes. You’ll shape and enhance the money guidance we offer, working closely with fellow Senior Managers to support customers in building their financial understanding, confidence, and long‑term wellbeing.

You’ll join a team that’s passionate, collaborative, and driven by the belief that financial confidence should be something everyone can access.

The Senior Policy & Proposition Manager (Money Guidance) will report directly to Head of Policy and Propositions and will be responsible for:

• Support the team by providing direction, prioritisation, and coordination
• To develop and articulate policy positions, that are aligned with MaPS strategic plan.
• Communicate MaPS policy and strategic positions effectively to both internal and external stakeholders, including Senior Leadership.
• Support the Head of Money & Pensions Policy and Propositions, representing MaPS externally with key stakeholders and at speaking events.
• Lead the development and refinement of money guidance propositions, tools, and content.
• Championing best practice in proposition design with our customers at the heart.
• Ensure guidance materials remain accurate, compliant, and aligned with organisational priorities.
• Understand stakeholder requirements (policy makers, customers, operations) to design and develop propositions.
• Review customer insights, research, and performance data to inform improvements and guidance maps.
• Work with internal stakeholders (e.g., digital, operations, insight, editorial) to ensure guidance is both user-focused and operationally deliverable.
• Prepare structured recommendations and briefing materials for Leadership.
• Develop and maintain strong relationships into central Government, regulators and industry.
• Engage colleagues across the organisation to ensure teams and functions understand key policy risks and opportunities and proposition implications in own areas of responsibility.

To be successful in this role, you’ll need:

• Experience in financial services, money guidance, financial wellbeing, consumer guidance, or a related field.
• Strong analytical skills with the ability to interpret insight, research, and evidence.
• Proven ability to build and maintain effective relationships with a wide range of stakeholders.
• Experience in proposition development and delivery.
• Excellent written and verbal communication skills, with the ability to explain complex issues clearly to non‑technical audiences and produce high‑quality briefings.
• A collaborative approach and the ability to manage a varied workload.
• A customer‑centred mindset focused on delivering meaningful outcomes.
• Confidence leading or coordinating work in a fast‑paced environment.
• Strong planning and project management skills, with the ability to manage timelines, resources, and quality.

We keep things simple, fair, and transparent:

Stage 1: Application review – a member of our Talent team will review your CV and cover letter

Stage 2: If successful at Application review, you will be invited to book in for a Telephone Interview (up to 30 mins)

Stage 3: Final stage interview with the hiring panel

Everything we do aligns with the Civil Service Commission’s Recruitment Principles.

MaPS is based in bright, modern offices in Bedford, and we’re here to help people across the UK feel more confident and informed about their money.

Our values guide how we work together:

• Caring – for colleagues and the communities we support
• Connecting – building supportive, positive relationships
• Transforming – creating impact that truly matters

We’re proud to foster an inclusive,…