Personal Wellbeing Team Leader

Personal Wellbeing:
Team Leader

Location:

Bedfordshire

Salary: £27,992

Vacancy Type:
Permanent

Advertising End Date: 15 Mar 2026

Ready to lead with purpose? Join the Personal Wellbeing Service as part of the CRS Probation system and make a tangible difference to the lives of adult male prison leavers and individuals on community orders.

This is a full‑time (35 hours per week) position working across the Bedfordshire region as part of a multi‑disciplinary team. As Team Leader, you’ll guide practitioners delivering tailored interventions across Family and Significant Others, Lifestyle and Associates, Emotional Wellbeing, and Social Inclusion, helping people build safer, more stable futures.

Leadership, quality and collaboration sit at the heart of this role, alongside clear accountability for performance, governance and service excellence.

• Lead, motivate and develop a team of practitioners delivering personal wellbeing interventions
• Allocate and oversee caseloads, including managing a small number of complex cases
• Drive performance against KPIs set by Forward Trust and Commissioners
• Ensure interventions meet contractual, audit and quality standards
• Conduct supervision, observed practice sessions, file checks and performance reviews
• Manage service rotas, chair meetings and deputise for the Service Manager when required
• Maintain strong working relationships with Probation Delivery Units and partner agencies
• Oversee accurate data entry and reporting via the Refer and Monitor system
• Monitor risk, safeguarding, engagement and compliance, escalating concerns appropriately
• Lead audits, governance processes and continuous service improvement initiatives

• Strong leadership experience within probation, criminal justice or wellbeing services
• Experience managing performance targets and quality standards
• Confidence handling complex cases and risk management
• Excellent stakeholder engagement and partnership skills
• Organised, resilient, and comfortable working autonomously

If you’re a proactive leader who thrives on accountability, collaboration and meaningful change, this is your opportunity to step up and shape a high‑performing service that transforms lives.

All probation‑based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6–16 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.

Please note if you have lived overseas within the last 5 years then checks may take longer.

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we’ve been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 × Wellbeing Days (pro rata for part‑time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme:
  Employer matched contributions of up to 6% in the first two years of service and up to 9% thereafter
• Death in Service Payment (2× annual salary)
• Critical Illness Insurance (subject to qualifying criteria)