Head of IT

A rapidly expanding packaging distributor, recognised as one of the leading companies in the UK and Europe, and are seeking an exceptional Head of IT & Digital Transformation. This is a senior leadership role responsible for shaping the technology strategy, driving innovation, and embedding digital transformation across the organisation.

Head of IT & Digital Transformation

Location:

Bedford (on-site)

Salary: £70,000 – £100,000 DOE + benefits

23 days holiday + bank holidays, rising to 25
Health cash plan and life insurance
Catered lunches twice a week
Free snacks and beverages
Salary exchange pension

The Role

You will be the strategic technology leader, shaping how IT supports the business today and in the future. You will work closely with senior stakeholders to ensure systems and processes are fully aligned with business growth objectives. Your remit will cover process improvement, CRM integration, cyber security, and digital innovation, ensuring technology is an enabler, not a barrier.

Key Responsibilities

Develop and lead the IT and digital transformation strategy aligned with long-term business goals
Introduce, integrate, and optimise CRM systems, ERP platforms, and other core business applications to improve operational efficiency
Lead initiatives to streamline processes, automate workflows, and make systems intuitive for end-users
Ensure robust cyber security frameworks and data governance across all IT systems
Drive digital innovation, identifying and implementing technologies that create measurable business value
Manage, mentor, and develop the IT team, fostering a culture of collaboration, innovation, and continuous improvement
Collaborate with commercial, operations, and finance teams to ensure technology solutions support growth and profitability
Lead technology projects from concept to delivery, managing budgets, risk, and stakeholder expectations
Required Skills & Experience

Extensive experience in IT leadership with a strong track record of delivering digital transformation at scale
Proven experience with CRM, ERP, and integrated business systems, including implementation and optimisation
Deep understanding of process mapping, workflow automation, and business process improvement
Strong knowledge of cyber security frameworks, data protection, and IT governance
Excellent strategic thinking, planning, and execution skills
Strong leadership and stakeholder management experience at a senior/executive level
Ability to translate complex technology concepts into actionable business solutions
Opportunity to shape the technology landscape in a high-growth, market-leading packaging business
This is a rare opportunity for a senior IT leader to make a real impact on a business that is scaling rapidly and investing in technology as a core driver of growth.
You can contact me on (phone number removed) or email  for more information. "SER-IN