Deputy Practice Manager

Overview

Queens Park Group Surgery based in Bedford are looking for a deputy practice manager to join their team on a full-time basis. Reporting to the practice and business manager, this role involves managing the administrative functions, assisting with HR matters and supporting the implementation of policies and procedures for the surgery.

• Day to day support to the practice manager.
• Ensure the efficient running of the reception appointment bookings whilst monitoring demand.
• Oversee medical record management.
• Point of contact for queries.
• Attend meetings as required.
• Manage any patient feedback and/or complaints.
• Assist in recruitment inductions and training.
• Manage rotas and absence management.
• Monitor compliance.
• Liaise with the Primary Care Network Manager on a regular basis.
• Visit other sites once a month.

Please see job description attached for further details.

If you are an experienced manager looking for a new challenge then we would love to hear from you.

All applicants should have the following skills and qualifications:

• GCSE or equivalent English and Maths.
• Experience of working within primary care is essential.
• Experience of Systm One.
• Ability to work without direct supervision and determine own workload priorities.
• Flexible to work additional hours as required.

We are a very long-established practice working across two sites in Bedford looking after 12,500 patients. We are also caring for another local practice in Bedford with a list size of 9,000 patients.

• Systm One clinical system
• Rated Good by CQC
• High QOF achievers
• Friendly nursing and administrative support
• Development of special interests encouraged
• Training supported
• Attractive salary and terms and conditions
• 6 months mutual assessment period

We are active members of our primary care network and welcome collaborative working. We are a training practice, growing our own staff and developing advanced nurse practitioners and healthcare support workers. Bedfordshire is a great location with excellent schools, beautiful villages and countryside; close to Milton Keynes for shopping and 35 minutes from London by train. Informal enquiries/visits are welcome. For further information please contact our practice & business manager.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and, as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Required Experience:

Manager