Team Leader - First Aid Emergency Technician Center Parcs Posted yesterday

We’re a thriving team passionate about working together to deliver excellence, all in a natural forest environment.

Welcome to Center Parcs – the number one choice for short break holidays, employing a team of over 10,000 across six separate villages located in the UK and Ireland. We are commercially focussed but ensure that this is led by an ethos of delivering excellent service which provides our guests with wonderful memories of their time with us. Standards, be they operational, health & safety or otherwise, are important to us, as is our ongoing commitment to nurture the forest environment within which we operate.

We are looking for an experienced and proactive Team Leader – First Aid Emergency Technician to oversee the delivery of high-quality first aid emergency response services across the village. This role combines emergency care with critical administrative functions, ensuring operational readiness and compliance at all times

Working closely with the Security Manager, you will coordinate staffing and schedule first aid coverage in line with village activity levels. You’ll provide daily leadership and support to the first aid team, ensuring consistently high performance and maintaining a strong culture of safety and care.

Key responsibilities include managing and delegating the ordering of first aid supplies and emergency equipment for both the First Aid Centre and the wider village, as well as overseeing equipment requests and ensuring timely preparation for incoming guests. You will also play a central role in preparing for annual compliance audits, ensuring that all documentation, equipment, and procedures meet required standards.

This role is ideal for someone with strong organisational, communication, and leadership skills, and a genuine commitment to health, safety, and the wellbeing of guests and colleagues.

Due to the sensitive nature of this role the successful applicant will be required to undergo an enhanced Disclosure and Barring Service (formerly CRB) with Child & Adult List Barring Check. This disclosure, together with other selection information, will need to be satisfactory to the Company for employment to commence.

Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Woburn Forest, as it is not easily accessible by public transport. If you plan to use public transport, please follow this plan your journey overview:
Plan Your Journey.

You will be contracted to work 150 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. Your shifts will fall between the hours of 9am and 9pm.

As our village is open 365 days of the year, your working hours will include weekends, public / bank holidays and during Christmas and / or New Year on a rota basis.

Alongside your First Aid at Work certification, including AED, or extensive experience in first aid, you’ll have first class communication skills, work well under pressure and have a calm nature with the ability to assess and act quickly.

Essential requirements:

• Ability to lead, support and develop the First Aid Centre team
• First Aid certification, with AED or extensive experience in providing First Aid
• BLS Adult and Paediatrics or prepared to undertake training
• Qualification in Oxygen administration or prepared to undertake training
• Excellent verbal and written communication skills
• Full UK driving licence
• Ability to work under pressure, prioritise workload and make decisions in a calm and considered manner
• Good working knowledge of Microsoft and other computer systems
• The ability to work autonomously, as well as in a team

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

• Colleague Bonus Scheme
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
• Free use of our leisure facilities
• Discounted Center Parcs breaks
• 20% discount in our…