Care Co-Ordinator - Domiciliary Homecare

Overview

Bedford • £26,000 – £28,000 per year (depending on experience)
• Full-time: start date - mid-Feb 2026

Join Our Award-Winning Care Team at Good Oaks Homecare - Bedford

At Good Oaks Homecare, we’re proud to deliver professional yet personal home care that truly makes a difference. As an award-winning domiciliary care provider, we value, develop, and reward the caring people who work with us.

We are looking for an organised, people-focused Care Co-Ordinator to join our friendly and supportive team in Bedford. This is a key role within the business, ensuring our clients receive outstanding, reliable care every day.

This role is currently around 90% service-based, meaning you will be expected to cover care calls when required, alongside office-based coordination duties.

You will play a central role in keeping our service running smoothly by:

• Working closely with the Registered Manager and a hands-on Company Director in the day-to-day running of the service

• Producing weekly rotas and care schedules to ensure excellent care delivery

• Organising schedules around client preferred visit times and care professional availability

• Being actively involved in care plans, care assessments, audits, and record-keeping to support CQC compliance and high-quality care

• Managing staff absence, holidays, allocating additional calls, and cancelling calls when necessary

• Providing daily troubleshooting and problem-solving

• Attending care calls and covering on-call duties (with additional pay) alongside the rest of the team

• Maintaining effective communication with care professionals, clients, families, and other professionals

• Ensuring accurate and timely documentation of all key and relevant information

• Supporting the onboarding, training and induction of new team members

• Helping Good Oaks deliver a continuous, reliable, high-quality service

• Keeping team morale high and fostering a positive, supportive culture

We’re looking for someone who is:

• Highly organised, resilient and efficient, with a people-centred approach

• A confident communicator who can remain positive under pressure

• IT confident, with the ability to manage scheduling systems

• Reliable, motivated, and able to build strong relationships with the team

• Growth-focused, with a desire to develop yourself and others

• Energetic, dedicated, and adaptable

• Willing to undertake an enhanced DBS check

• A full UK driving licence holder with own car (essential)

• Salary: £26,000 – £28,000 per year (DOE)

• Additional pay for care visits and on-call duties

• Full-time hours

• Paid mileage

• Company pension

• On-site free parking

• Holiday entitlement of 20 days plus bank holidays

• Supportive, professional, and common-sense management

• Paid induction training and ongoing learning & development

• Blue Light Card discount scheme

• Paid DBS check

• Free annual flu jab

• Long-service bonus and referral bonus schemes

• Paid volunteer days

• Paid day off on your birthday

This is a fantastic opportunity to grow your career within a rapidly expanding home care provider that genuinely values its people. You’ll be part of a company that recognises hard work, supports development, and delivers care to be proud of.

If you’re ambitious, organised, and passionate about delivering outstanding care, we’d love to hear from you. Apply today!