Care Co-Ordinator - Domiciliary Homecare

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Bedford
💷 £26,000 – £28,000 per year (depending on experience)
🕒 Full-time: start date - mid-Feb 2026

Join Our Award-Winning Care Team at Good Oaks Homecare - Bedford

At Good Oaks Homecare, we’re proud to deliver professional yet personal home care that truly makes a difference. As an award-winning domiciliary care provider, we value, develop, and reward the caring people who work with us.

We are looking for an organised, people-focused Care Co‑Ordinator to join our friendly and supportive team in Bedford. This is a key role within the business, ensuring our clients receive outstanding, reliable care every day.

This role is currently around 90% service-based, meaning you will be expected to cover care calls when required, alongside office-based coordination duties.

You will play a central role in keeping our service running smoothly by:

• Working closely with the Registered Manager and a hands‑on Company Director in the day‑to‑day running of the service
• Producing weekly rotas and care schedules to ensure excellent care delivery
• Organising schedules around client preferred visit times and care professional availability
• Being actively involved in care plans, care assessments, audits, and record‑keeping to support CQC compliance and high‑quality care
• Managing staff absence, holidays, allocating additional calls, and cancelling calls when necessary
• Providing daily troubleshooting and problem‑solving
• Attending care calls and covering on‑call duties (with additional pay) alongside the rest of the team
• Maintaining effective communication with care professionals, clients, families, and other professionals
• Ensuring accurate and timely documentation of all key and relevant information
• Supporting the onboarding, training and induction of new team members
• Helping Good Oaks deliver a continuous, reliable, high‑quality service
• Keeping team morale high and fostering a positive, supportive culture

We’re looking for someone who is:

• Highly organized, resilient and efficient, with a people‑centred approach
• A confident communicator who can remain positive under pressure
• IT confident, with the ability to manage scheduling systems
• Reliable, motivated, and able to build strong relationships with the team
• Growth‑focused, with a desire to develop yourself and others
• Energetic, dedicated, and adaptable
• Willing to undertake an enhanced DBS check
• A full UK driving licence holder with own car (essential)

• Salary: £26,000 – £28,000 per year (DOE)
• Additional pay for care visits and on‑call duties
• Full‑time hours
• Paid mileage
• Company pension
• On‑site free parking
• Holiday entitlement of 20 days plus bank holidays
• Supportive, professional, and common‑sense management
• Paid induction training and ongoing learning & development
• Blue Light Card discount scheme
• Paid DBS check
• Free annual flu jab
• Long‑service bonus and referral bonus schemes
• Paid volunteer days
• Paid day off on your birthday

This is a fantastic opportunity to grow your career within a rapidly expanding home care provider that genuinely values its people. You’ll be part of a company that recognises hard work, supports development, and delivers care to be proud of.

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If you’re ambitious, organised, and passionate about delivering outstanding care, we’d love to hear from you. Apply today!