Bereavement Officer

Overview

We are looking for an experienced, self motivated, organised and proactive individual to work as part of the Bereavement Service team, to provide a compassionate and efficient Bereavement Service in a professional manner.

• Maintaining accurate cemetery and crematorium records.
• Recording bookings for burials and cremations, administering paperwork for the successful completion of all cemetery and crematorium processes and memorial purchases.
• Using database system to record and retrieve information, in addition to other basic office packages such as Outlook, Word and Excel.
• Identifying and assisting in the location of grave plots to cemetery stakeholders or in preparation of upcoming burials.
• Processing payments and maintaining financial records.
• Experience in headstone safety testing would be an advantage. Experience of operating a chapel for funeral services including the music system and visual tributes would be ideal but full training will be given.

• To undertake routine clerical tasks such as filing, photocopying, receiving and dispatching mail, answering phones and responding to emails.
• To take bookings from funeral directors ensuring all relevant paperwork is completed to the specified standards.
• Undertaking transfers of grave ownership and associated paperwork as required.

The successful candidate will obtain excellent written and verbal communication skills.

When you are ready to apply, click on 'Apply for Vacancy'; you will be asked to upload a CV and answer some application questions. The application questions require a yes/no response. Please make sure your CV shows how you meet the requirements for the role you are applying for, the job profile below will show the essential selection criteria. An optional CV template is provided below.

30th January 2026

9th & 11th February 2026

• the Council will not normally re‑employ ex‑employees in receipt of a severance payment (within 12 months of leaving)
• a local government pension (applies to Senior Officers only)

For further information, please email rec

Bedford Borough Council is proud to be a member of the Armed Forces Covenant and the Care Leavers Covenant, we pledge to interview any eligible job applicant who meets the minimum criteria for the job they are applying for. Bedford Borough Council is also a Level 2 Disability Confident employer and guarantees to interview anyone with a disability whose application meets the minimum criteria for the role they are applying for.

Bedford Borough Council is unable to offer visa sponsorship for this role.