Parts Advisor

Group1 Bedford is looking for aBodyshop Parts Advisor.

What you’ll do day to day

• Receive, log, and accurately allocate parts and consumables from suppliers.
• Deliver outstanding customer service to both internal and external customers.
• Recommend suitable parts based on customer requirements with expert knowledge.
• Maintain accurate and up-to-date customer records in the system.
• Ensure thorough understanding and adherence to all parts department procedures.
• Build and maintain strong relationships with manufacturers and suppliers.
• Submit invoices to insurance companies and ensure timely debt collection.
• Accurately verify and store all parts, and cross-check supplier invoices against WIPs.
• Assist with vehicle collection from local customers when needed.
• Maintain consistent communication with approved repairers and ensure final quality checks on all completed vehicles.

Don’t worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.

• Strong ability to meet deadlines and prioritise tasks in a fast-paced environment.
• Excellent communication and customer service skills.
• Exceptional time management and ability to stay organised under pressure.
• Proficient in IT systems including Microsoft Excel, Word, Outlook, and web-based platforms.
• Methodical and logical approach to work, especially during busy periods.
• Must hold a valid UK driving licence.

• Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
• Save money every day withour exclusive retail discounts
• Drive a great dealwith discounts on new and used cars, plus servicing offers
• Plan for the years aheadwith our company pension scheme
• Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for lesswith our cycle-to-work scheme
• Prioritise your wellbeingwith dedicated support for you and your family
• 24/ 7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewardswhen you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurance with the option to increase cover
• We’re open to flexible working options – just ask