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Retail Branch & Transfer Manager

Job in Kempston, Bedford, Bedfordshire, MK40, England, UK
Listing for: webuyanycar
Full Time position
Listed on 2025-12-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 21680 GBP Yearly GBP 21680.00 YEAR
Job Description & How to Apply Below
Location: Kempston

Join to apply for the Retail Branch & Transfer Manager role at webuyanycar

Salary: £21,680 per year (OTE 27,296). Monthly and annual bonuses based on company performance.

Hours:

34 hours per week on a rotational shift pattern of 4 days on, 3 days off. Weekend work is involved.

We are the UK’s favourite car‑buying service and we are growing FAST! We have over 500 branches and are opening more sites each month.

We are looking for enthusiastic, passionate, honest, service‑driven individuals to join our team. Don’t worry if you don’t know anything about cars—we will teach you everything you need to know and so much more.

Responsibilities
  • Buy cars and ensure the efficient running of their branches. You are the main point of contact for our customers.
  • Contact customers and prioritise your diary to achieve appointments and meet targets.
  • Do appraisals on cars, negotiate prices, close deals, and deliver exceptional customer service.
  • Liaise with the back office and work colleagues.
  • Assist the transport department as required.
Requirements
  • A current full UK manual driving licence.
  • Experience of working in a target‑driven environment.
  • Customer‑focused with excellent communication skills and telephone manner.
  • Ability to work well under pressure and by yourself (lone working).
  • Ability to organise and prioritise own workload.
  • Be able to build lasting relationships with clients/customers.
  • Excellent administration and IT skills.
Extra Benefits
  • Discounted gym membership.
  • Team social events budget available to all.
  • Monthly and annual bonuses, incentives & rewards.
  • Accrue extra holidays for length of service.
  • Healthcare cash plan.
  • Pension scheme.
  • Structured progression programmes & pay increases.

The position would best suit an experienced customer‑facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market‑leading brand.

About the Company

We are the UK’s favourite car‑buying service and we are growing FAST! We have over 500 branches and are opening more sites each month.

About You

We are looking for a motivated individual who loves delivering great customer experiences and driving business growth.

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