Part Time Administrator, Administrative​/Clerical

Location: Kempston

Administrator – Young People’s Substance Misuse Service
Bedford (MK42) | £13.00 per hour PAYE | Job Share | Office Based | Temp until August 2026

Are you passionate about supporting young people and making a difference behind the scenes?

Are you an organised and confident administrator looking for a meaningful role within a supportive service?

My client is seeking an experienced Administrator to support the Young People’s Substance Misuse Service, based at Woburn Court in a partnership building with Cambridgeshire Community Services (CCS). This is a job share, office-based role within a friendly and committed team who are passionate about improving outcomes for young people.

Vacancy Brief

Role:
Administrator

Contract:

Temporary until August 2026

Hours:

Job Share – Wednesday, Thursday & Friday (between 9am–5pm – hours negotiable)

Location:

Bedford, MK42

Working Pattern:
Office based

Pay Rate: £13.00 PAYE

Compliance:
Basic DBS required

Parking:
Free on-road parking outside the building

Travel:
Some travel required depending on service needs and meeting locations

Key Responsibilities

* Act as the first point of contact for young people, professionals and visitors, handling telephone, email and face-to-face enquiries professionally and sensitively.

* Provide a welcoming and supportive front-line service, signposting to appropriate staff and partner agencies when required.

* Maintain accurate electronic and manual records, ensuring high standards of data quality and confidentiality.

* Manage appointment systems, referrals and client information using service databases (Care Path desirable).

* Support service delivery through coordination of room bookings, meetings and preparation of documentation.

* Take minutes at meetings and support team communications when required.

* Assist with the collection and reporting of service performance data and quality standards.

* Work independently and confidently within the office environment while the wider team is outreach-based.

* Build and maintain strong working relationships with key CCS administrative staff and partner organisations.

* Work in line with safeguarding, data protection and organisational policies at all times.

Skills & Outcomes of This Role
This role will strengthen your experience in:

* Delivering high-quality administrative support within a young people’s or health-related service.

* Providing excellent customer service in a sensitive, client-facing environment.

* Maintaining accurate data across multiple systems and meeting audit and quality standards.

* Working independently with confidence and strong organisational skills.

* Building effective working relationships with multi-agency partners.

* Handling telephone and email enquiries professionally and efficiently.

Essential &

Desirable Experience

* Previous experience in a customer-facing administrative role.

* Strong IT skills, including Microsoft Office (Outlook, Word, Excel).

* Excellent data entry and record-keeping skills.

* Confidence working with vulnerable client groups (young people’s services desirable).

* Experience using Care Path or similar client databases (desirable).

Administrator – Admin Officer – Office Administrator – Data Administrator – Service Administrator – Young People’s Services – Substance Misuse – Health & Social Care – Support Services – Community Services – Customer Service – Data Management – Multi-Agency Working – Bedford – MK42 – Temporary Role – Job Share