Digital Marketing & Admin Assistant

Job Title:

Digital Marketing & Admin Assistant

Type:
Approximately 10–15 hours per week to start, beginning at the lower end with opportunity to increase as the role develops (potentially to 20 hours a week). Flexible – e.g. 4 hours over 3 days or 3 hours over 4 days (must be available Fridays and in the afternoons)

Location information:
Remote-first, after you are confident with the work, initially hybrid (occasional meetups in London/Essex/Bedford – equipment provided)

Rate of pay: £13 per hour starting rate, with opportunity for progression based on performance and increased responsibility. Zero hours PAYE contract with a view to permanent contracted hours as the role develops. Health benefits included

• E-commerce audits:
  Review product pages, category structure, site search, checkout flow and on-site content. Produce clear, commercially focused recommendations.
• Competitor analysis:
  Track positioning, promotions, content strategy, pricing and user experience to inform actionable insights.
• Data analysis & KPIs:
  Compile, track and interpret key metrics. Analyse sales data to spot trends and opportunities. Present findings clearly to support decision‑making.
• Content & scheduling:
  Create and schedule on‑brand social posts (graphics, short‑form copy, basic reels) and support content calendars.
• Project coordination:
  Maintain task boards, timelines and status updates. Chase actions and keep stakeholders aligned.
• General admin:
  Documentation, file organisation, templating and process improvements as needed.
• Inbox management:
  Monitor and manage shared and client inboxes, prioritise emails, draft responses and ensure timely follow‑ups.
• Calendar management:
  Coordinate diaries, schedule meetings, manage availability and ensure efficient time management.
• Travel and trip booking:
  Arrange travel, accommodation and itineraries as required.
• General PA support:
  Provide ad‑hoc personal assistant tasks to support business operations and client needs.

• Self‑motivated, dependable and able to work independently
• Organised and capable of juggling multiple tasks
• Tech‑confident and quick to pick up new tools and systems
• Attentive to detail and able to produce high‑quality, accurate work
• Strong digital marketing and e‑commerce experience (site/content optimisation, analytics, basic merchandising)
• Confident with numbers; comfortable analysing sales and marketing data, interpreting KPIs and prioritising actions from insights
• Previous experience within retail, e‑commerce and/or FMCG environments is essential
• Commercially aware with a strong understanding of how online sales channels operate
• Proactive, enthusiastic and ready to support a growing business
• Experience using Facebook, Instagram, Linked In and X (Twitter)
• Confident with Microsoft Office/Teams and Google Workspace
• Familiar with Canva or other design platforms
• Experience with email marketing/CRM (e.g. Mailchimp)
• Experience working in a corporate environment, ideally in the luxury sector
• Strong understanding of brand guardianship and keen attention to detail

If you thrive on variety, love supporting small businesses and are ready to grow with a supportive team, we’d love to hear from you. Please download, complete and upload our application form.

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