ICaSH Outreach and Prevention Administrator | Cambridgeshire Community Services NHS Trust

Are you a competent, self‑motivated, organised and efficient Administrator looking to make a difference within the NHS? Want to be the lynchpin of a busy, fun and friendly Sexual Health Outreach and Prevention team within Bedfordshire and Milton Keynes? Then this role may have your name on it.

• Excellent benefits including flexible working options
• Training and support to develop you as an individual
• The chance to join an innovative and expanding service
• The opportunity to support a busy outreach team who make a difference

This role sits within our iCaSH service in Bedfordshire and Milton Kingdom and is part of a wider offering across Cambridgeshire, Norfolk and Peterborough. The role will be based in one of our iCaSH clinics within Bedfordshire or Milton Kingdom, to be confirmed on appointment. Please note there is an opportunity to support the team with outreach and prevention events and therefore there may be a requirement to work evenings and weekends.

Should we receive a high number of applications we reserve the right to close this vacancy at any point after 26th January 2026.

• Provide a comprehensive, confidential and high‑quality administrative service to the Outreach team.
• Undertake a high level of self‑directed work, autonomous decision making, troubleshooting and the ability to manage sensitive information; prioritise own day‑to‑day activities, including any specific requirements of the team/service.
• Work collaboratively with all members of the outreach and the wider multi‑disciplinary teams.
• Have sound knowledge of the electronic patient record system, utilising the service’s electronic systems and databases to input and retrieve information.
• Maintain patient information on the electronic patient record system including scanning, attaching files and other appropriate actions.
• Undertake clerical/secretarial and administrative tasks required for existing service delivery and for new initiatives, priorities and innovations.
• Manage queries, bookings and requests from staff and stakeholders via telephone, email, digital platforms or face‑to‑face, providing information as requested and as per Trust guidance and local procedures.
• Communicate information, requests and issues to members of the Outreach and multi‑disciplinary teams.
• Oversee procurement and distribution of consumables required by the Outreach team to include National Chlamydia Screening Programme, condoms and HIV Point of Care Test kits.
• Manage the Outreach team’s bookings and session requests using a centralised booking system.
• Support outreach sessions and events across the county as required.
• Identify and refer to senior colleagues any young and/or vulnerable people complying with Cambridgeshire Community Services (CCS) safeguarding policies.
• Maintain patient notes according to the Trust ‘Records Management Policy’ and have knowledge and experience of medical/sexual and reproductive health terminology.
• Contribute to effective communication, data and information management within the team.
• Maintain appropriate electronic and paper records and filing systems facilitating easy retrieval and access of information.
• Ensure correct storage of patient’s records as per the Trust ‘Records Management Policy’.
• Liaise with other services as necessary for the coordination of the outreach service and the smooth running of the department.
• Ensure that exposure to sensitive, confidential information, is dealt with in line with organisational information governance policies and procedures.
• Maintain databases as required by the role, for example the patient electronic record system.
• Work under the direction of your line manager to support the process of audit and the improvement of information quality in relation to electronic records held within the department.
• Ensure accurate record keeping in line with Trust and national standards. Support timely and accurate data entry and audit for performance and quality reporting.
• Maintain a thorough knowledge of and adherence to the full range of policies, procedures and guidelines relevant to iCaSH and the Trust.
• Be welcoming towards all stakeholders, providing assistance, support and…