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ICaSH Outreach and Prevention Administrator

Job in Bedford, Bedfordshire, MK40, England, UK
Listing for: Cambridgeshire Community Services NHS Trust
Full Time position
Listed on 2026-01-22
Job specializations:
  • Administrative/Clerical
    Healthcare Administration
  • Healthcare
    Healthcare Administration
Job Description & How to Apply Below

iCaSH Outreach and Prevention Administrator

The closing date is 01 February 2026

Are you a competent, self-motivated, organised and efficient Administrator looking to make a difference within the NHS?

Want to be the lynchpin of a busy, fun and friendly Sexual Health Outreach and Prevention team within Bedfordshire and Milton Keynes?

Then this role may have your name on it....

We offer:

  • Excellent benefits including flexible working options
  • Training and support to develop you as an individual
  • The chance to join an innovative and expanding service
  • The opportunity to support a busy outreach team who make a difference

This role sits within our iCaSH service in Bedfordshire and Milton Keynes and is part of a wider offering across Cambridgeshire, Norfolk and Peterborough,

The role will be based in one of our iCaSH clinics within Bedfordshire or Milton Keynes, to be confirmed on appointment.

Please note there is opportunity to support the team with outreach and prevention events and therefore there may be a requirement to work evenings and weekends.

Should we receive a high number of applications we reserve the right to close this vacancy at any point after 26th January 2026.

Main duties of the job

To provide a comprehensive, confidential and high-quality administrative service to the Outreach team.

To undertake a high level of self-directed work, autonomous decision making, troubleshooting and the ability to manage sensitive information. Prioritise own day-to-day activities, including any specific requirements of the team/service.

To work collaboratively with all members of the outreach and the wider multi-disciplinary teams.

To have sound knowledge of the electronic patient record system, utilising the service's electronic systems and databases to input and retrieve information.

Undertake clerical/secretarial and administrative tasks required for existing service delivery and for new initiatives, priorities and innovations.

Managing queries, bookings and requests from staff and stakeholders.

Communicating information, requests and issues to members of the Outreach and multi-disciplinary teams.

Overseeing procurement and distribution of consumables required by the Outreach team.

Managing the Outreach team's bookings and session requests using a centralised booking system.

To support Outreach sessions and events across the county as required.

About us

Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There's one reason why our services are outstanding - and that's our amazing staff - who, for the seventh year running, rated us incredibly highly in the national staff survey.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.

Job responsibilities

To provide a comprehensive, confidential and high-quality administrative service to the Outreach team.

To undertake a high level of self-directed work, autonomous decision making, troubleshooting and the ability to manage sensitive information. Prioritise own day-to-day activities, including any specific requirements of the team/service.

To work collaboratively with all members of the outreach and the wider multi-disciplinary teams.

To have sound knowledge of the electronic patient record system, utilising the services electronic systems and databases to input and retrieve information.

Maintain patient information on the electronic patient record system including scanning, attaching files and other appropriate actions.

Undertake clerical/secretarial and administrative tasks required for existing service delivery and for new initiatives, priorities and innovations.

Managing queries, bookings and requests from staff and stakeholders via telephone, email, digital platforms or face-to-face, providing information as requested and as per Trust guidance and local procedures. Communicating information, requests and issues to members of the Outreach and multi-disciplinary teams.

Overseeing procurement and distribution of consumables required by the Outreach team to include National Chlamydia Screening Programme, condoms and HIV Point of Care Test kits.

Managing the Outreach teams bookings and session requests using a centralised booking system.

To support Outreach sessions and events across the county as required.

Identify and refer to senior colleagues any young and/or vulnerable people complying with Cambridgeshire Community Services (CCS) safeguarding policies.

To maintain patient notes according to the Trust Records Management Policy and have knowledge and experience of medical/sexual and reproductive health terminology.

Communication

Key working relationships

The general public including service…

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