Receptionist Probation temp

Job Title : Receptionist - Bedfordshire Probation Service (Temporary)

Employer : Brook Street Recruitment (on behalf of the Probation Service)

Location : Bedfordshire

Pay Rate : £12.21 per hour

Hours : Monday-Friday 9-5 (with one evening shift per week, 1:00pm-8:00pm)

Contract : Until December 2025, with possibility to extend

Please note : Successful candidates will be required to undergo SSCL vetting, which may take up to 6 weeks.

We're recruiting a Receptionist to join the Probation Service in Bedfordshire. This is a frontline role where you'll be the first point of contact for visitors, people on probation, and staff, while also supporting the safe and efficient running of the office.

• Welcome and log visitors, issue passes, and notify staff
• Answer calls, emails, and basic enquiries, referring specialist queries where needed
• Support building operations : mail, deliveries, stationery / PPE orders, room and desk bookings
• Handle petty cash and travel warrants for people on probation
• Assist with safety and security checks : fire alarms, CCTV monitoring, and act as Fire Warden / First Aider (training provided)
• Provide confidential admin support : updating records, maintaining databasesиев handling sensitive documents
• Stay alert to safeguarding or risk issues and elevate diğer appropriate

• Strong customer service and communication skills
• Confident with Microsoft Office (Word, Excel, Outlook)
• Professional, organised, and calm under pressure
• Experience in criminal justice or customer-facing roles is desirable

Brook Street is proud to support the Armed Forces Covenant３０, and as such, we guarantee to interview all candidates who are veterans or spouses / partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and / or a veteran or spouse / partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will-tem find a link to register your interest and state the role that you are interested in.

We are committed to engaging with you.

In cases where we have a high volume of ex‑military candidates / military spouses / partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.